Fire Fox not compatible with updated PG&E website

Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It sug… (kàsi)

Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It suggests Chrome as the preferred browser. We pay our utilities through their site and we enjoy Fire Fox.Can anyone help resolve this issue? Thanks

Asked by Coffee Lunch and Crab 2 àwọn ọ̀sẹ̀ tó kọjá

Last reply by cor-el 1 ọjọ́ tó kọjá

what am I paying for?

I realised just now that you have taken a sum of $11.88 USD out of my account for item:Billing ID B-86G41030N7218381P Mozilla. What am I paying for? You took this without… (kàsi)

I realised just now that you have taken a sum of $11.88 USD out of my account for item:Billing ID B-86G41030N7218381P Mozilla. What am I paying for? You took this without prior warning and letting me know what it is for. I will probably cancel this if you are not forth coming and if you dont answer I will put PayPal on the case. So please get back to me asap. Many Thanks Barclay N Langridge

email: [email address] or [email address]

Asked by ironside 2 àwọn ọjọ́ tó kọjá

Last reply by James 2 àwọn ọjọ́ tó kọjá

403 forbidden error nginx

I get the 403 forbidden nginx error when trying to loan just 1 website " bowlersmart.com using Firefox and Edge. I've cleared the cache and cookies but that makes no dif… (kàsi)

I get the 403 forbidden nginx error when trying to loan just 1 website " bowlersmart.com using Firefox and Edge. I've cleared the cache and cookies but that makes no difference. Help!!

Asked by john.buniack 2 àwọn ọjọ́ tó kọjá

Why Firefox is unable to bring customising options for homepage and toolbar for mobile users in 2024?

Why Firefox is unable to bring customising options for homepage and toolbar for mobile users in all these years despite other browsers upping their game with user feedbac… (kàsi)

Why Firefox is unable to bring customising options for homepage and toolbar for mobile users in all these years despite other browsers upping their game with user feedbacks and newer browsers bringing exactly what the users want?

Big phones, too many bookmarks, can't remove or hide home button icon on URL bar, no download manager, no options to add home shortcuts or speed dials on Firefox homepage no navigation buttons at bottom, no DNS, is this Firefox in 2024 and 2025?

Asked by Net_Hunter_90s 2 àwọn ọjọ́ tó kọjá

Last reply by Paul 2 àwọn ọjọ́ tó kọjá

  • Ti yanjú

Data Lost after PC & Password Reset

Today I installed a clean WIN10 version on my PC, expecting to just log into firefox afterwards and have all the data back within minutes, but I forgot my Firefox passwor… (kàsi)

Today I installed a clean WIN10 version on my PC, expecting to just log into firefox afterwards and have all the data back within minutes, but I forgot my Firefox password... As I'm currently in another country I also couldn't just log in on any of my other devices to recover the password, so I decided to reset it via the E-Mail... well aparantly changing your password deletes the sync data?? I'm guessing there is no way to recover the data? So I got a relative of mine to start my backup notebook which has not been synched for a few months but some data should've still been there, at least I had thought so... password database there was empty... and instead of synching the firefox landing page from my notebook where all my pinned pages were, it copied the page from the new device and wiped that as well... Any way to revert the sync changes on the notebook?

Asked by SchoSeb 2 àwọn ọjọ́ tó kọjá

Answered by Paul 2 àwọn ọjọ́ tó kọjá

  • Ti tì

Translations

How come FF translates sites in tiny, irrelevant languages like Bulgarian, but not from major languages like Chinese and Arabic?!? I wish I could dump Edge, but this FF … (kàsi)

How come FF translates sites in tiny, irrelevant languages like Bulgarian, but not from major languages like Chinese and Arabic?!?

I wish I could dump Edge, but this FF deficit forces me to keep Edge on my computer...

Asked by kdb48 1 ọ̀sẹ̀ tó kọjá

Last reply by Paul 2 àwọn ọjọ́ tó kọjá

  • Ti tì

How do i keep my work computer browser seperate from my home browser account. I lost all my bookmarks on home firefox

How do i keep my work browser seperate from my home browser account. This week they got mixed up and now i only have my work firefox. I lost all my bookmarks on my home… (kàsi)

How do i keep my work browser seperate from my home browser account. This week they got mixed up and now i only have my work firefox. I lost all my bookmarks on my home firfox.

Asked by rsmith7 2 àwọn ọjọ́ tó kọjá

Last reply by Paul 2 àwọn ọjọ́ tó kọjá

FF 129 not displaying bookmark folders

I've just upgraded to Ubuntu 24.04 which came with FF 129.0.2. I had a backup of my bookmarks which I imported from an HTML file, and now they're a complete mess. :(… (kàsi)

I've just upgraded to Ubuntu 24.04 which came with FF 129.0.2. I had a backup of my bookmarks which I imported from an HTML file, and now they're a complete mess. :( When I go to Manage Bookmarks, it shows they were imported in separate folders, in a certain order, but the folders are not showing when I expand the Bookmarks menu, nor do all the bookmarks. In small letters above it says "Recent bookmarks" followed by a mix of bookmarks from different folders; and not all the bookmarks are there. I have no idea how to troubleshoot this

Asked by Ana Banana 2 àwọn ọjọ́ tó kọjá

White line on top of screen

Hello=) I am using Firefox v128.2 esr 64bit on big sur 11.7.10.. In firefox there is always this white line on top of the screen when fullscreening a yt video... (but a… (kàsi)

Hello=)

I am using Firefox v128.2 esr 64bit on big sur 11.7.10..

In firefox there is always this white line on top of the screen when fullscreening a yt video... (but also partial bars in other situations-randomly) (temp workaround : cmd+up arrow . But, whenever you pause or press something it reappears.

Can we please implement a more elegant solution?

Thanks a bunch , dear Mozillians=)

Have an excellent day=)

Asked by Sky_Light 2 àwọn ọjọ́ tó kọjá

Last reply by fdisk2k 2 àwọn ọjọ́ tó kọjá

ESPN abruptly changes to Qwest

Recently when viewing the ESPN website, it abruptly changes to Qwest. When I back click to return to the previous page, instead it switches to Amazon. The initial switch … (kàsi)

Recently when viewing the ESPN website, it abruptly changes to Qwest. When I back click to return to the previous page, instead it switches to Amazon. The initial switch to Qwest happens whether or not I click on an ESPN story link or not (I never click on ads). When this occurs, I avoid clicking any links on the Qwest page, instead opting to close the page and then Firefox altogether to avoid a security risk. Are there any steps I should take to prevent this from occurring? Thank you for your time and consideration! Brett Portland, Oregon

Asked by brettcolsen 2 àwọn ọjọ́ tó kọjá

FF DOESNT WORK

Let's be clear: there IS zero support for FF. WINDOWS version notwithstanding, computer manufacturer put aside, my ability to properly plug-in the system to an AC outlet … (kàsi)

Let's be clear: there IS zero support for FF. WINDOWS version notwithstanding, computer manufacturer put aside, my ability to properly plug-in the system to an AC outlet assumed, FF is DEAD.

I have been waiting for an answer, over a YEAR, and the issue at hand is the very basis for using a browser.

One day/once upon a time, OVER A YEAR AGO, FF throttled DOWN from 300mbps to - as of today, Sept 7 24 - 1-10mbps!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! It also started blocking access to websites such as my local Home Depot.

I switched to BRAVE.

I have "contacted"/posted this eventuation on every and all sites I could find with NO/ZERO response, broaching help.

Manu Andino (Mozilla Support), was the ONLY response I got and, of course, there is NO/NADA/ZERO help from him at the inappropriately, fraudulently, deceptively named SUPPORT.

This horror story is integral to the current trend of not caring about customers, clients, users and/or repeat "business". There exists NO technically competent personnel, with or without understandable accents, due to big, dirty, corporations or entities' attitude, that employee salaries/wages is money pissed-away. There is NO customer "service" outside of the way a prostitute "services" a service-person, on shore leave, in a strange port.

FF is dead. I have buried it. It is a painful memory whose name does not deserve to be mentioned.

Phil Isard

[Telephone number]

[Address]

Asked by WF3W 2 àwọn ọjọ́ tó kọjá

Last reply by Paul 2 àwọn ọjọ́ tó kọjá

Right click is not working at all

Hello everyone! My problem is that for 5 days now and without doing anything in my pc, right click in the main page of firefox is not working at all. In every website i … (kàsi)

Hello everyone! My problem is that for 5 days now and without doing anything in my pc, right click in the main page of firefox is not working at all. In every website i visit i can not right click. It works only in the menu bar and address bar, not in the main page. Thanks!

Asked by Vukodlak 2 àwọn ọjọ́ tó kọjá

Last reply by jonzn4SUSE 2 àwọn ọjọ́ tó kọjá

New Tabs and new windows at the same time

Hi. I reallllly don't want to be the person asking the same question that happens every day...but I've tried to do a bit of searching. I could've done a lot more. I had a… (kàsi)

Hi. I reallllly don't want to be the person asking the same question that happens every day...but I've tried to do a bit of searching. I could've done a lot more. I had a surprise windows reformat event this morning. Everything is shiny and unmodded. I have never had it open new indow tabs and new windows simultaneously. If I close the window on the toolbar and it closes the tab. I'd blame myself...but the only thing I did was change the font size because I'm nearly blind. Is this a new thing!? I hate it ! I don't want NEW windows, I use firefox for tabs.

this is happening in safe firefox and unsafe firefox. it must be something in the settings but i don't know!! (i've had the worst day at work and having to reformat was unexpected and incredibly frustrating...i just want my computer the way i like it)

Asked by sara.hollander 2 àwọn ọjọ́ tó kọjá

Last reply by sara.hollander 2 àwọn ọjọ́ tó kọjá

Firefox using HUGE amounts of CPU and memory

I'm using the latest Firefox on Win10, with a fairly powerful laptop (64 gb RAM, intel i7 2.3 GHz chip), and for about a month now, whenever I use it, it uses so much CPU… (kàsi)

I'm using the latest Firefox on Win10, with a fairly powerful laptop (64 gb RAM, intel i7 2.3 GHz chip), and for about a month now, whenever I use it, it uses so much CPU all the time that my laptop is overheating (slight hyperbole, but it's definitely churning the fans a lot, and the area around the keyboard gets hot to the touch). Sometimes it uses up to 45% CPU, and over 20% memory!!! (as reported in the task manager) Usually around 20-25% though. While Chrome, at the same time, is using 0.1%. It's not just when starting up, either, it's continuous during use, until I quit Firefox.

What the h*** is going on?!? I've tried the troubleshooting steps, but it remains crazy regardless of turning off extensions, and I'm just using the default theme. I notice it's mainly when loading images, like on social media.

This is insane. What is happening. Can someone help me?

Asked by Kristina_A 2 àwọn ọjọ́ tó kọjá

Last reply by Kristina_A 2 àwọn ọjọ́ tó kọjá