Firefox Community Forum

'Linked In' technical support are telling me that I am unable to see certain pages on their system most likely because my Firefox Browser (which is fully up to date) is using DNS. They said to remove DNS. Is this wise advice and if so how do I do that and what difference will it make to my day to day use of firefox?

I no longer see search suggestions when I start typing in the search bar. I still have "show search suggestions" checked in Settings, Search.

I should also ask: I don't remember how I enabled the old search bar, to the right of the address bar, mostly because I'm used to it. I don't see a box for it in Settings. What if I wanted to remove it? What if I then wanted it back?

Well, ok, one more. Also in Settings, Search, I see a drop-down list from which to choose my search engine, but no space to add a new one. Where's that? I've seen instructions to navigate to another search engine, but that can't be the way to do it. I normally wouldn't navigate to a search engine's page before searching.

In certain website I go to, I can no longer access them with Firefox but Chrome works. When opening the page apop up opens to accept cookies. However on Firefox it grey's out the whole screen and I cannot select the cookie options. So I cannot go any further on the website.

My Firefox on windows 10 crashes tabs OFTEN. Mostly is seems to be Facebook and YouTube tabs, but other tabs will crash and this morning, the Firefox start page tab crashed. I've done "refreshes", I've uninstalled and deleted the folder and re-installed, I've checked the SSD for errors. Nothing appears in the event viewer. Is there some way to definitively figure what is causing this?

I'm not sure what type of issue this is, so hopefully I’ve posted it in the right place!

Devices:

• Firefox version 133.0 on 2022 M2 MacBook Pro OS Sequoia 15.1.1
• Firefox version 133.0 on iPhone 16 Pro Max iOS 18.1.1 (*for reference, of checking issue, not where issue is occurring)

Issue Breakdown: While updating my bookmark's tags in Bookmark Manager, my tags all but disappeared and other strange things started happening.

• My tags aren't in the sidebar menu of the Bookmark Manager at all. See Screenshot 1.
• Already tagged bookmarks retained the tags, but I’m unable to edit, add, or remove bookmark tags at all. When the bookmark is selected, the bookmark’s tags, nor any other tags, appear in a list under the bookmarks tags. See Screenshot 2.
• I can locate all bookmarks with the same tag by searching bookmarks in the Bookmark Manager.
• I can move and rename pre-existing bookmarks.
• I can add new bookmarks (confirmed by the blue star beside the address bar on the main browser after exiting and re-entering), but I cannot find those bookmarks anywhere in Bookmark Manager.
• My mobile bookmarks folder isn’t shown in Bookmarks Manager, but I can view 11 bookmarks in my Mobile Bookmarks folder on my phone’s Firefox application.

I’ve tried the following:

• restarting Firefox by quitting the application
• refreshing Firefox through the browser [https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-se...]
• restarting my computer
• clearing the startup cache
• clearing the cache [https://support.mozilla.org/en-US/kb/how-clear-firefox-cache|link]
• restarted in Troubleshoot Mode [https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubl...]
• uninstalling then reinstalling Firefox software

I have no idea what is wrong with it or what is going on. What else can I do?

My laptop (a Lenovo Ideapad220s) did an automatic Windows 11 update (I believe it was the 2H24 update). After that Firefox (version 133, 64 bit) would only open with the message "Gah. Your tab just crashed". Nothing I tried has worked, not any of the remedies found in support pages. I somehow did a Firefox software update and it shows as a separate icon and has not migrated any of the passwords and bookmarks I had in the software version that keeps crashing (my default browser). Trying to get access to the encrypted passwords to the many sites I've got with Firefox I opened the browser in troubleshooting mode. In this mode I have access to all the passwords saved over time, and the browser seems to work fine.

Any suggestions on what I need to fix or if this is related to the Windows update? I'd like not to have to go through the two-step process to use the browser.

Thanks!

Which Firefox version start distrusting Entrust Root CA?

Last update from mozilla was enabling Entrust CA distrust starting 1st Dec but no later information on version. Any help/insight is appreciated.

I am looking to turn on review checker and cannot see how to do it. I don't have the price tag icon displayed nor do I have any reference to Review Checker in my settings. I'm wondering if my version of Firefox supports it (133.0). Any ideas?

Hi, I would like to use my computer's built in print dialog instead of the one that pops up in FireFox. I know there is a button at the bottom of the dialog that allows me to choose my system print dialog, but when it comes up there is no way to view the number of pages like when I print from other apps.

I tried to use some online instructions using about:config, but it doesn't change anything. I would like to know how to turn off the FireFox dialog permanently. It only started happening in the last few FireFox updates.

I am running a 2010 Mac Pro in Mojavé and am using FireFox Version 115.11.0esr (64-bit). Please help. I need to see how many pages I'm about to print so I can decide which ones I want to actually print.

Thank you,

Jeff Hohner

Why can't I just ignore this prompt and close it? It's blocking my view of my web page. I really have to choose to block or accept? It's effectively a malicious pop-up.

首先，火狐浏览器的社区帮助发文我找不到，已经多次寻找了，可以说这几年我都没有找到过，没有成功反馈过任何bug

问题： 在搜索任意内容后，点开网页时，不会出现加载网页，会出现如图1情况 如图2所示情况，仅转圈不加载并且不会加载成功任何网页。如下图是转圈完成后不加载任何网页之后，切换网页再打开到问题网页的结果，可以看到，加载网页链接丢失，内容丢失。同时有些网页伴有一次点击打开两个标签页的情况，我的鼠标没有双击，我确定没有双击，我换个新鼠标一样。 这种情况是在去年发生的，之所以今天我才列出来是因为之前有一小段时间没有很频繁的出现这种问题了，但是经过这次自动更新，这种问题基本会100%出现，故而讲出。 也是我在去年没有找到任何社区反馈窗口所以才停止了对这一问题的深究，但是不代表当时这种问题出现的频率低，当时出现的频率基本在90%以上，现在在本次更新后几乎变成了100%的概率，说实在的，我不清楚这个问题是不是只有我出现了，但是很让人恼火，对搜索体验和使用情况出现了极大的阻挠。 现在我如果想避免这种情况，我需要先打开一个无效网页然后再将搜索到的标签页链接拖拽到无效网页上去，可以有效打开一个网页，当然了，外部链接也是如此，经常像这样无法打开。 我检查过dns情况，dns首先是运营商dns，运营商dns会出现这种情况，我换到了其他多种dns，仍然会出现这种情况，所以我排除了dns的问题； 代理情况，没有任何代理，仍然出现此种问题。 我重置过火狐浏览器，效果不佳。

请帮助我排查此问题，优化火狐社区反馈策略和浏览器使用体验

Hi All, Apologies if I've missed something, but I can't find an answer anywhere. I've got a fresh install of Firefox version 133 running on Windows 10, and I can't seem to install any add-ons. When I click the install button from the add-on's page, it just sits there with the loading animation and seemingly does nothing for several minutes. Attempting to right-click on the download button, "save link as", and hitting "install add-on from file" using that saved link as another user suggested from a similar problem does nothing at all; there's no feedback whatsoever. The add-on I've been trying to install is U-Block Origin, but I've tried this with other add-ons to the same results. The only other thing I've tried is installing one of the recommended add-ons from the add-on page directly, Privacy Badger specifically. This causes an actual window to pop up telling me Firefox is verifying the add-on, but nothing happens past this point. It just sits there, eternally attempting to verify the add-on with no progress ever made, and no error message ever spitting out. I haven't found anyone else with this exact problem. Hopefully I'm missing something obvious and I can feel really silly about the whole thing soon. Thanks much!

All the Best, G.B.Bari