Firefox Community Forum

Hello,

I have the below problem with Firefox 141.0!

Ad blocking on the website => https://satkurier.pl/ - how to disable it?

A message appears in Polish: Please disable ad blocking and refresh the page.

Thank you for help in advance,

Maciek

After the 8/5/25 Firefox update the internet is inaccessible on my laptop through the standard Firefox browser. The internet is accessible with MS Edge. Toolbar is set to always show bookmarks but none appear. Also, the browser's application's menu does not open to access options such as restore previous session, recently closed tabs, etc. I've restarted my device several times without it resolving the issues with the standard browser.

The Firefox developer version opened in command prompt safe mode (firefox -safe-mode), which is how this inquiry is being sent, but no bookmarks on tool bar or current page history from the standard (non-developer) Firefox.

I'd like to return to accessing the internet using the standard Firefox version with its bookmarks, history, etc. I am using Windows 10. Thank you.

I just updated Firefox to version 141.0.2 and was presented with a new tab that said, "Make your New Tab feel like home". The video on that tab showed a pen icon on the bottom-right of the browser window. I do not have that pen icon nd I can't find any setting to enable it.

How do I enable that pen icon so that I can Make myNew Tab feel like home?

Thanks.

like..i dont mind ads like my bank , amazon, etc. but ads that just come up on front of browser..i dont understand where they come from but ii used to delete them but cant now!!!!!!!!! arrrrrgh

Hi,

Today when I powered on my pc and opened up firefox all tabs were lost.

I have the option to retain tabs when opened up enabled.

I could not find them anywhere, so I had to search opened tabs from the other synced devices and click on each of them, and create again all the tab groups.

This is a big problem if randomly all the tabs can get lost, am I doing something wrong?

Another thing : I thought that when I create groups of tabs, and save them I coul retrieve them across all my synced devices, but the other devices can not see those groups, is this a normal behaviour?

Thank you

Would there be any way to restore my bookmark data if I did not store the data without a profile?

I was using Firefox on Windows without a Mozilla account, and one of the programs shut down my Firefox in order to operate. Then I discovered that Firefox had been completely reset, including bookmarks and all the browser settings.

I desperately need my bookmark data but I cannot think of a way to recover them. Would there be any technical support I could get?

I received a how to from this community.. I've done all of your suggestions and I am still trying to remove cache from firefox settings. See attachment.

After I clear out my cache the remaining cache always the same. 454.. I'm wondering..do I need to dig a little deeper. Interesting after doing a scan with a virus program it was gone.. But now it is back even if I scan it the cache is still there.

I would like to be able to remove it from my computer. I did uninstall firefox and reinstalled it and for a while it was gone, then it came back.

Firefox is a favorite browser but at this point I'm thinking of just using Safari.

Please help me get to the bottom of this.

Please tell what creates the folder "Other Bookmarks", its function and the purpose that it is created. I do not put any there, yet there are dozens and I am ignorant of its proper use. I see sites that I might have visited, but still do not know how they got there. Thanks in advance for enlightenment of a user, especially the built in protections.

James

Dear Firefox China Team, After reinstalling Windows on 2025-07-22 and installing I signed in with the same Firefox Account (this one). Unfortunately: • No bookmarks, passwords, history or extensions were restored. • I believe “Sync” was enabled before the reinstall with all data types selected. • The UI only shows “Syncing…” but no data appears. Please help:

   Check whether any sync data exists for this UID.
   • If yes, explain why it is not downloading and provide recovery steps.
   • If no, supply official evidence (e.g., server-side log) showing zero data.
   If my data (bookmarks, logins.json/key4.db, form history, add-ons) is on your servers, kindly export it to me in an encrypted archive or provide a temporary secure download link.
   Advise how to prevent this “appears-to-be-synced but actually not” scenario in the future (mandatory manual backup, verification methods, etc.).

Troubleshooting already done: – Confirmed same account, same email. – Reset services.sync.* prefs to default. – Manually triggered sync; about:sync-log shows no error codes. – Created a fresh profile; still empty. Please reply at your earliest convenience so I can continue using Firefox with confidence. I am ready to provide Sync ID or any logs you need. Best regards,

I have Firefox running on 3 machines, only one of them is synced to my Firefox account, so that means that I am not running the same addons on all of them. I have Firefox running on Windows 10 and the two other are running on Windows 11. From time to time, I notice that Firefox is running slow and its unable to open normal websites like facebook, instagram, youtube, or any other website that I normally browse, and when I check the Task Manager I can notice one unusual exe running named "crashhelper.exe" which is located in the Firefox installation directory and its signed by Mozilla. Once I kill this task Firefox continues working as nothing happened. This is happening since the last update which was few weeks ago (if I remember correctly). What is this app doing and why it is making Firefox stop opening websites?