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Hello! The other day everything worked as usual, and I shut down the computer for the night. The next morning, Thunderbird immediately crashed/shut down when starting each of the 2 profiles I always use. The 3rd profile, which is the default-release running a different email, still seems to work normally. Thunderbird 115.10.1

I have tried Windows (10) safe mode, as well as thunderbird Troubleshoot mode and working offline, but the issue continued to occur.

I'm at a loss now as to what could cause 2 profiles to suddenly cause it to crash. By the way, one profile is for a gmail account and the other one is for an Outlook account, so they don't seem to be related.

In case it helps, there were 2 Microsoft Visual C++ programs installed or updated, and updates to Microsoft 365 and Google Drive just before the problem started. These were all auto updates in the background.

Any help from the Community would be greatly appreciated. Thank you!

this feature absolutely DOES NOT WORK on ANY Firefox desktop browser on MULTIPLE machines I have tried - and actually I'm pretty sure I can say the same thing about the ANDROID app too?

I can confirm EVERY SITE I have trouble signing in using Passkey on Firefox I can SUCCESSFULLY sign into on Chrome - every single time - the issue is clearly the BROWSER

worse still, it often COMPLETELY CRASHES Firefox and I have to forcibly KILL the process and restart Firefox, after even ATTEMPTING to use this feature

I have tried it on M1 Macbook Pros, on Ubuntu desktops (24.04 LTS) and also on Android

right now I am typing this in on a Firefox I literally just had to Force Quit and restart on a Mac - build 147.0.2 (aarch64)

When backing up bookmarks to HTML - HTML Back-Up does not include the TOOLBAR Bookmarks. Please advise how to include the toolbar bookmarks in HTML format. Thank you.

Hi there, each time I run firefox, a new firefox icon like the attached picture shows up. Now there are several of them. This starts to crowd the dock, also I'm not sure why they are there because I already have a firefox icon in the main dock. Also they are not windows of a firefox window. Clicking on them does nothing.

Starting with Firefox 147.0, new tabs appear at current tab position when clicking on URL. How can I revert back to new tabs appearing at end tab position when clicking on URL?

I cannot sign into Discover Card when I use FireFox. I talked to Discover Card about it. They say the most frequent reason it happens is because Discover Card is not on your safe list. I tried signing in on my other PCs with a Ubuntu OS and their browser Opera works fine on signing me in. Within the last two weeks I installed Mint on two of my PCs. works great except for not being able to sign in to Discover Card. I am not having that problem on any other sites. I doubt if my cache is full as my usage being new OS has been minimal. I just tried signiing in with this PC after installing Mint yesterday. I get the same message

"We're sorry. Your request cannot be completed at this time. We sincerely apologize for this inconvenience and are working to resolve this issue soon."

Discover wants to blame Firefox. Personally I think It has to do within the Mozilla VPN. I say that because I often had the same problem when I used McAfee's VPN. Discover maintains it has nothing to do with VPNs and it is a trust issue.

Eventually I want to replace Ubuntu with Mint. But I cannot until this problem is fixed. Opera is also running a VPN when I sign in so this would support Discover Cards theory about Firefox not having Discover on a safe list. I think they have it wrong though. If your site is blocked you are not on Discover's safe list. I wish we could get a meeting of the two minds instead of me trapped in the middle. Hope this helps.

sir, lately i had problems with syncronizing FIREFOX between two computers. seems one has an "old" version. i cannot "install" new versions; i download, but then, how to "install-activate". then i checked on "entry-passwords"...hélas, i do not understand your explanations... the technical terms.... what is the account for... etc. i am 80 years old, and i guess you, the IT community, can't care less.

Using the back arrow key at the top left of the screen is crucial to my daily work. The Alt+Back Arrow key as suggested in your new "short cuts" is not working. The pull down of history shows my Corporate name, which is no help to finding the item I was just working on. How can having this simple function of clicking on the back arrow key be brought back as not having it at this time, makes me start the process of searching all over again, which is time consuming and simply makes no sense.

Thank you

Jackie Price | Listing Manager

Messages that I have moved to Archive have totally vanished. A message which I needed to keep I found in 'deleted'. I then moved it to Archive - and it vanished altogether. I do not feel in control of this new Thunderbird! Please, is there any way of getting this message back?

iOS Firefox 147.2.1 (67326) January 2026

Translation Settings does not appear in the Settings menu on iOS

It’s a little frustrating, but I want to translate Japanese websites, Firefox is advertising how it’s latest December 2025 update permits translations for Japanese in iOS now… The App Store on iOS advertises that Translation is now available for Firefox…

And nothing. It’s about to be February 2026 in a couple of days, so surely, SURELY the rollout from December 2025 has finished by now? It says Japanese is available, and I live in Japan… what’s missing?

Are there undocumented minimum specifications that I’m not meeting? I’m using an iPhone XR with iOS 18.7.14 (January 2026). Is it rolling out by country, even though there’s no timeline documentation to be found that might indicate this…

good day

we are struggling for the past two days to send emails . constantly getting the same error

Sending message failed

Failed to send message.

The message could not be sent because the connection to the SMTP server smtp.golf-south-africa.com has exceeded its expiration timeout. Try again.

PLEASE urgently help me. Thank you