Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Using webmail on Firefox to earthlink.net, I am Blocked for account mgmnt by Cloudflare, not so when I use vanilla Chrome. Why?

  • Kòsí àwọn èsì
  • 0 ní àwọn ìṣòro yìí
b_b
b_b
more options

Recently, my email provider (earthlink.net) has made a security related update requiring all support activities go to portal.earthlink.net. Ever since I registered my account as instructed, when I try to access my support account on earthlink, I am blocked by Cloudflare. I am using Firefox 115.13.0esr on Windows 7. Earthlink support says it's a setting in Firefox that is causing the blockage. When I attempt the same process on Chrome, I am not blocked. Does anyone have an idea what setting in Firefox that could be causing this ? I actually have always avoided Chrome , IE and Edge. Any suggestions are appreciated.

Recently, my email provider (earthlink.net) has made a security related update requiring all support activities go to portal.earthlink.net. Ever since I registered my account as instructed, when I try to access my support account on earthlink, I am blocked by Cloudflare. I am using Firefox 115.13.0esr on Windows 7. Earthlink support says it's a setting in Firefox that is causing the blockage. When I attempt the same process on Chrome, I am not blocked. Does anyone have an idea what setting in Firefox that could be causing this ? I actually have always avoided Chrome , IE and Edge. Any suggestions are appreciated.

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.