Lost all passwords from password manager
Hi, I notice that my browser lost all saved passwords today. I also can't back up it from my mozilla account via sync option. I changed password to mozilla acound and also to my email account ( also chceck login history on email account and nothing suspicious) Can it be a breach ?
Ọ̀nà àbáyọ tí a yàn
In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.
Ka ìdáhùn ni ìṣètò kíkà 👍 0All Replies (3)
Hi
Do you have them in another device connected to your Firefox Account?
When you change your password, any data that is in the process of being synced between copies of Firefox is deleted.
Hi, I have only one device (laptop) connected to my Firefox Account. Looks like restart browser helps. I can see all my passwords now. I checked about:sync-log and there are multiple error-sync files from yesterday.
Ọ̀nà àbáyọ Tí a Yàn
In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.