Thunderbird Community Forum

Can anyone please help me? I use Thunderbird email and for several weeks now I have been able to receive emails but not to send them. At first outgoing messages were refused with the messages "rejected by outgoing server." The outgoing server is PlusNet. I sought help from PlusNet and after several days they told me the problem was connected with their migrating email business to a third party, but was now solved. For a few hours I was able to send messages, soon reverted to the situation where incoming messages are received but outgoing messages are rejected. This time the rejection messages say "rejected due to internal server error." But surely, PlusNet IS the outgoing server? I give up. and PlusNet is hard to contact, they don't seem to accept emails anyway. So can any other TB user advise me, and am I the only one with this problem? PeterB

I suddenly cannot send e-mails, as an alert appears that says I have to change my message in that what I am sending might be a scam or questionable, which it never is. Also, all of my new e-mails are going to "Archive" and always has gone into my InBox directly, until now. What is going on, and how can I change it?

I am attempting to set up Thunderbird on my desktop. I sign in and only very old email load. I am not sure how to proceed. Outlook is online only now, I need Thunderbird so that I can scan to email.

I accidentally discovered that dozens of email messages for a specific period of time (about a week) are still on my ISP's email server. Thunderbird is configured to download all messages to my computer and then delete them from the ISP email server.

Prior to, and since, that period of time (for many years) this has typically worked. Now, however, nothing I do to Thunderbird will get those messages downloaded - I can only access them using my ISP's webmail portal.

Based on web research, I've tried deleting the popstate.dat file and the global-messages-db.sqlite file to try to get Thunderbird to rebuild its indexes and/or POP3 databases to no avail. I've also tried to flag the messages as "unread" using the ISP's webmail portal, again, without success.

Any suggestions?

I have number of email filters in use. The main set of filters are all configures to "Filters for Local Folders". As I have a Gmail account I have a set of filters set to "Filters for <gmail address>". The Gmail filters always move the emails to my Inbox folder. These are then picked up and moved by additional filters in the "Filters for Local Folders".

Previously this worked well. However, under the latest release 143.0.1 under Windows 10, there are emails left in the Inbox folder which should have been filtered within 10 minutes. Often they are there for many hours before being processed.

When I have unfiltered emails in the Inbox folder, to make sure the filters are correctly configured, I run the "Run Filters on Folder" option on the Inbox folder and it works perfectly.