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Unable to log into PNC.com website

As of last week, I have been unable to log into the PNC.com website (exact URL: https://www.pnc.com/en/personal-banking.html) I am not sure exactly what the problem is … (jàng ci lu gën a bari)

As of last week, I have been unable to log into the PNC.com website (exact URL: https://www.pnc.com/en/personal-banking.html)

I am not sure exactly what the problem is but I have no trouble logging in if I use Microsoft EDGE. My belief is that the problem is specific to the FIREFOX browser.

Laptop System: OS: Windows 10 pro (64 bit) OS Version: - 22H2 OS Build - 19045.2728

Firefox version - 111.0 (64-bit)

1st scenario - Go to URL - https://www.pnc.com/en/personal-banking.html

  • attempt to sign in with appropriate username and Password
  • receive error message on screen
    1. It looks like you're experiencing problems logging in.
    2. You can try to fix this a few different ways.
    3. Log in through the PNC Mobile app
    4. Use a different browser or device
    5. Enable popups on your browser
    6. Don't use a VPN when you visit PNC websites
    7. Type in your User ID and password
    8. Clear your browser's cache or cookies
    9. If you still have trouble after taking these steps, please call the Customer Care center at 1-800-762-2035, and give this error code: CODE 18 - 104.231.43.48.
  • I have attempted to clear my cache but it does not seem to have any affect on being able to log in.

Cache cleared by Clicking Tools>Settings > Privacy & Security > History > placed check mark in all boxes (Browsing & Download history, Active Logins, Form & Search history, Cookies, Cache) Data (Offline webite data)

If I then use the troubleshooting mode of Firefox, I am successful in being able to log on but only for this instance. To access Troubleshooting mode HELP > troubleshoot mode > I then receive a message "Your extensions, themes, and custom settings will be temporarily disabled." Do you wish to proceed? yes or no.

I have attempted to go into my setting on Firefox and "add" PNC as an allowable site

  • Tools > Settings > Privacy & Security > Enhanced tracking protection > Manage exceptions > added https://PNC.com
  • Tools > Settings > Privacy & Security > Cookies and Site data > Manage exceptions > added https://PNC.com
  • Tools > Settings > Privacy & Security > HTTPS-Only Mode > this is set to "Don’t enable HTTPS-Only Mode"

Can anyone offer some advice on what might be occuring and what setting I can change to allow PNC once again to be accessible?

Thanks for any advice or suggestions in advance.

Asked by marshallgrads1 am na 1 ayu-bis

Last reply by marshallgrads1 am na 2 waxtu

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Pull requests on shavar-prod-lists are not being merged and pulled in Firefox to update domain blacklist that is causing site breakage https://github.com/mozilla-services… (jàng ci lu gën a bari)

Pull requests on shavar-prod-lists are not being merged and pulled in Firefox to update domain blacklist that is causing site breakage https://github.com/mozilla-services/shavar-prod-lists/pulls.

At LinkedIn we are building a new page lnkd.in/interstitial that is breaking in firefox strict mode. To get this fixed we got the disconnect's list updated but their pull request is not being merged in shavar-prod-lists repo.

Please suggest if we need to do any next steps.

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Netflix will crash when DRM is turned on. When i turn DRM off, the website won't crash, but it is impossible to watch a movie (error F7701-1003). Windows 10, Acer Aspire… (jàng ci lu gën a bari)

Netflix will crash when DRM is turned on. When i turn DRM off, the website won't crash, but it is impossible to watch a movie (error F7701-1003).

Windows 10, Acer Aspire A314-32, 64 bit. Firefox version 111.0.1

Asked by Piotrek am na 2 fan

Problems with google meet & mic from Bluetooth headphones (MacOS)

Hi all! Not sure why but since some weeks ago I cannot use firefox for google meet calls with my Bluetooth headphones. Everything else works fine but the mic just starts … (jàng ci lu gën a bari)

Hi all! Not sure why but since some weeks ago I cannot use firefox for google meet calls with my Bluetooth headphones. Everything else works fine but the mic just starts to sound weird and people cannot understand me.

I've tried with chrome and safari and the calls seem to work with no issue, it's just with FF.

Anyone else has experienced this? It's pretty uncomfortable to have to open an alternative browser just for calls when I'm using FF as my default for everything.


Firefox 111.0.1 (64-bit)

Headphones Sennheiser Momentum 4

MacOS 13.2.1 (22D68)

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Right arrow button not working when using kayosports.com.au

When I'm using the kayosports.com.au video streaming service website on Firefox (version: 110.0.1) the right arrow button to navigate the media content shelf rows so that… (jàng ci lu gën a bari)

When I'm using the kayosports.com.au video streaming service website on Firefox (version: 110.0.1) the right arrow button to navigate the media content shelf rows so that I can see what else is streaming does not register when clicked with the mouse. Previously I was using version 109 of Firefox and the same bug was happening with that version as well.

When using the kayosports.com.au website on Brave Browser the right arrow button responses just fine when clicked with the mouse, just not with Firefox.

I'm using Windows 10 21H2 on a Desktop PC.

Asked by TheThingKing am na 2 ayu-bis

Last reply by TheThingKing am na 5 fan

Quickbooks Online

Quickbooks Online will not bring up the sign in page on Firefox. Chrome works fine on the same comp and network. When trying to sign in from Firefox it goes to a blank pa… (jàng ci lu gën a bari)

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Asked by rolandtylerjr am na 6 fan

sessionStorage is not maintained when changing directories on a local file system

I work as a technical writer for a software company where we package and ship HTML help files along with our software. Our help needs to be responsive when it's install… (jàng ci lu gën a bari)

I work as a technical writer for a software company where we package and ship HTML help files along with our software.

Our help needs to be responsive when it's installed and opened in a local file system, and we've been unable to get sessionStorage (or localStorage) to pass variables to another page unless they're in the same Windows directory.

This makes the browser's storage unreliable, as the variables we need are different depending on what directory you're in.

I understand that to protect against attack pages traversing, say, your Downloads folder, there are various restrictions on file:// access. But is this meant to affect DOM storage as well?

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Can't use Yahoo Mail after update to ver 111.0

After the most recent update I can't get in to any of my Yahoo Mail accounts. I get a page that says: The page isn’t redirecting properly An error occurred during a co… (jàng ci lu gën a bari)

After the most recent update I can't get in to any of my Yahoo Mail accounts. I get a page that says:

The page isn’t redirecting properly

An error occurred during a connection to mail.yahoo.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies.


I can log into my Yahoo accounts without a problem, only mail is broken. It works fine in MS Edge. I've cleared the cache and cookies and restarted both the Firefox Browser (ver 111.0) and Windows (11 Pro ver 10.0.22621).

Asked by jflyingarmadillo am na 6 fan

Yahoo! mail stopped loading after FF ver 111.0

Just upgraded to Firefox 111.0. Now my Yahoo! Mail will not load. Worked fine before. Error: The page isn’t redirecting properly An error occurred during a connection t… (jàng ci lu gën a bari)

Just upgraded to Firefox 111.0. Now my Yahoo! Mail will not load. Worked fine before.

Error: The page isn’t redirecting properly

An error occurred during a connection to mail.yahoo.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

I changed nothing with the cookies...unless Firefox update did.

Asked by paul.kucherka am na 6 fan