Firefox Community Forum

I'm aware that Firefox VPN comes with a 50 GB/month data limit. Having used it recently, I'm not finding anything that indicates how much data I have left for the month, and I haven't found anything pertaining to this under Settings or the FAQ.

VPN is on. I can't access the internet. Error message is either: An error occurred during a connection to www.thewindowsclub.com. SSL received a record that exceeded the maximum permissible length.

Or: Connect to the internet You're offline. Check your connection.

I've googled the issue but it talks about ports and tunnels and going into settings. I've looked in the VPN Mozilla settings and there only seems the option to either include or exclude a website from the VPN. Nothing about different ports and testing. I've already written this message once but the VPN was on so it disconnected the internet and I lost this message! Trying a 2nd time now without the VPN

Any help? Or should I give up with it?

thanks Annie

I have the VPN from Firefox and I have chosen United States for location. Do I now simply search (google or whatever engine) or is there something else thhat I am missing?

Moderator note: This question has been edited to remove an unintended link.

Using version 153 on Windows 11. I have never been able to activate the VPN. I have tried ALL of the suggestions on the support site, permissions, policies, customize toolbar, etc. There has never been any icon to activate. Obviously, this has been going on for months. Thanks.

I read the article about having 50 GB of free VPN use after I updated Firefox today to version 149.0; however, I don't see anywhere where I can enable the VPN. I've checked in the "Customize Toolbar" section, and I still couldn't find anything. I don't understand, the article made it sound like I should have access, but I've also read that it's not out for everyone yet?

Whenever I click on VPN on your task line I get the same drop down window offering installation. Upon clicking on "further" I end up with a page which offers nothing to proceed to an installation process. I realy feel lost and dumped into a marry go round endless circle.

Firefox does not recognize that it is gone too automatically update my window. I need help to put the latest VPN back into my Firefox version 153.0 bc I have tried everything AI has recommended and I still don't have it. I may have deleted the hidden files too. Should I just delete all of Firefox and download the latest version and let that update itself?

I am using Macbook Air computer with Monterey OS and part of Tahoe OS (I didn't have enough room to download it said I needed 5+ more gigs) and I was already using FireFox version 153.0 BUT I didn't know what that little VPN icon was at the top right of my screen and so I deleted it and everything to do with it. I may also have deleted the hidden files of it. I followed AI to try to recover it, but no luck. The Firefox app itself tells me I already have the latest version, but the entire VPN appears to be gone.

Not sure what else I could have accidentally deleted, but would a complete remove and re-install of Firefox be my easiest and best choice now? I can go no farther with AI, it reached a dead end. Can a Mozilla Firefox techy person please help me with the steps to do this if this is a good idea?

Please do let me know if there is a better / easier way and I can let you know if I've tried that already!

If a customer is already using Mozilla VPN, Firefox should not be offering its own internal VPN. It is counterproductive. A simple test should be written into Firefox.

I am repeatedly unable to access certain websites because VPN has blocked access. Is there a way to set certain sites so VPN allows access without needing to repeat this instruction every time

bonjour,

j'utilise le VPN de firefox, j'ai compris ou trouver la consommation de données mensuel, seulement elle n'apparait pas dans la rubrique vie privée et sécurité des paramètres!

I have this VPN from Switzerland that is stealing my information I have no idea how it got there on Google. I have tried to remove it but can't figure it out. Can you help me please