Firefox Community Forum

Hi!

Since I came back from 3 weeks off, it seems Firefox is not able to produce sound. I followed "What to do if Firefox won't play sounds" and "Fix common audio and video issues" but none of them seem to have resolved the issue.

I tested on Twitch, YouTube and mdn web docs for <audio>. None of them work.

• Volume control : https://i.imgur.com/w12jObX.png (the output device is correct: https://i.imgur.com/hSkMIWS.png)
• Reload the website : done
• Allow autoplay of media with sound : https://i.imgur.com/JWN0FYl.png
• Media Feature Pack : should not be applicable, I'm on Win 10 Home https://i.imgur.com/kjutTM7.png
• DRM : unrelated (audio on mdn doesn't work either)
• Clear the cache: done
• Disable interfering extensions : reseted profiles in about:profiles and during my tests I deleted C:\...\AppData\Roaming\Mozilla after a re-install
• Firefox settings : done, reseted as part of about:profiles deletion

Chrome, Edge and other applications don't have issues.

What am I missing? Thanks!

I've been suffering from crashes constantly for about two weeks or so, maybe more before I started to feel like something was wrong. I've tried everything on the list as far as I can tell.

Firefox is up to date, windows is up to date, my gpu is up to date, and my security is up to date.

I've scanned for viruses and such, nothing.

I've checked for third party modules, nothing.

I've run in trouble shooting mode and it crashed even faster than without.

The only thing I haven't done is checked my ram, and that's only because I feel like if the ram was the issue I'd be having other problems. Maybe that's foolish to think, I'll go back and try that if necessary.

Here's the report: bp-629adab2-23db-49e8-a83a-27d1f0250817

Hello, my pc recently crashed and burned and won’t boot up. In anticipation of building a new pc, I’d like to retrieve my passwords and bookmarks from the broken pc. I made the mistake of changing my Firefox password and saw at the moment I pressed reset it said I’d lose everything. Of course I found the password for Firefox after the fact smh, but I’m wondering if I can retrieve the info from the broken hard drive and transfer to the new one. Is this possible?

I tried using Firefox on a new device, I wanted to sync with my previous settings to just restore them, I was unable to remember the password at that time so I reset it, after resetting it it still didn't work and different problems came up so I tried fixing it in a different way. Long story short im unable to connect my current profile (which I used previously with that email) with that account, so im also unable to start any ways of syncing as only this message appears

"This profile was previously synced to a different account

To keep your data organized and secure, each Firefox profile can only be synced to one account. To sign in using email, create a new profile."

Right now im just using a backup which basically restores the profile, but if im doing something on one device it shouldnt sync to the other one, whats the best way of fixing it, is there a way of desyncing the profile with the mozilla account or start a fresh profile but slightly alter some values so I can use this one?

Kind Regards

i went to about:config -> browser.translations.enable and also browser.translations.automaticallyPopup , making sure it reads "false", and also went to Firefox Menu > Settings > General > Language and Appearance and under Languages the only language other than spanish (the language i want the browser to be) is english (maybe that way it recognizes it as an "allowed" language or something and doesnt translate from it)

...but it still translates pages from english (sometimes even translating the search result and directing me to a translate-version of the page instead of to the the page itself).

how can i make it not translate things from english anymore? (if the only solution is to stop translating altogether from any language, i'll gladly take it as long as it stops translating from english)

我在使用 Firefox（最新版，作業系統為 MacOS）進行線上付款時，遇到信用卡 3D 驗證無法成功的問題. Yahoo及蝦皮都無法完成驗證（交易OTC）。購物流程進行到付款畫面，點擊「送出」後，3D Secure 驗證視窗完全沒有跳出，或者跳出後顯示錯誤，導致交易一直失敗。我停用了廣告阻擋及防追蹤的擴充套件，情況依然存在。

請協助檢查 Firefox 在 3D 驗證流程中的可能相容性或彈出視窗問題，感謝！

In the past, I've always relied on the 'Recently closed windows' option to retrieve my session when Firefox closes unexpectedly. However, lately, seemingly every time Firefox is closed out and then opened up again, 'Recently closed windows' is blanked out and the only option available is 'Restore previous session'--which, almost invariably, does not work and instead simply opens up a new instance of the homepage in a new window. Is there some way to disable the session restore functionality? Or to get 'Recently closed windows' to actually store my recently closed windows?

Trying to access a court site, and it won't take my credit card info form payment until popups are disabled. I don't recall every enabling popups, but that may be automatic when browser is loaded/updated.

I can't check this block on this page (Email me when someone answers the thread). If there is criteria for checking the block, why don't you post the criteria?

Hello, I’m glad to be using your browser. I noticed you have a feature to save and close a group of tabs; however, I can’t use it with the shortcut. Is this feature supported?