Firefox Community Forum

I am unable to request support from Malwarebytes using Firefox in my Windows 10 computer, and so I have to switch to the Chrome browser instead. When I log into my Malwarebytes account and go to their web page at https://my.malwarebytes.com/overview and then click on "Contact Support", nothing happens. This problem does not happen in the Google Chrome browser. I tried clearing the cookies and cache, and that did not help. I have attached a screenshot of the Malwarebytes web page. What can I do to correct this problem? I will appreciate any response you can provide.

For past 2 days, results from eBay searches will not finish loading. Happening on both of my Win 11 computers, and only using Firefox. Edge works fine, and all other websites are OK.

Recently (last two FF versions), when updating as a non-admin Mac OS 15 user, there has been an issue with the PrivilegedHelperTool - a tool that allows non-admin users to provide an admin password and update files in /Applications. The Helper Tool accepted the password but then closed. Starting Firefox will only bring the Helper Tool (admin login) back again, making it impossible to run Firefox under this user. The admin user was not affected. The solution was to reinstall Firefox. I had to remove my profile files in Library/Application Support and restart a few times until I could regain Firefox. I have seen issues with the Privileged Helper Tool with another app, sometimes even corrupting the update. I hope this helps other people to address this and that the issue is resolved in future versions.

I use a lot of containers (love this extension!) and have an improvement suggestion.

It would be helpful if the entire tab was colored, rather than just the little line at the top. I have a hard time seeing the line and distinguishing between similar colors.

For context, I have to log into multiple email and website accounts for work. The tab descriptions are often the same (for example, I'll have 3 or 4 google accounts open and they all say "Gmail" or "Admin console") so I have to click on each to find the right one since the colored line is hard for me to see.

1. My account says that my 2-step process is disabled. 2. But Gmail asks for it, but doesn't recognise the pin code number when I enter it. 3. Can someone tell me the way that I can find where my pin code is recorded. 4. So that once I've found that, I could try changing it so see if that would fix the problem.

With the updated version of Firefox (136.0.1), the menu items that were located at the top in the menu section used for modifying documents no longer are visible. How can I get those back in place?

updated to latest firefox 136.0.1 today and several web pages will not load on first attempt. yahoo.com, google along others indicate that page is preventing this site from loading. I have not encountered any issue with Chrome. Have not encountered this issue with firefox previously but very frustrated user. I any attempted to start firefox in debug mode without any extensions or tools and firefox still encountered the same issue. Any recommendation would be appreciated.

Why am I always getting this error message: Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.mozilla.org.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)                              I use an Android laptop with Windows 11

Hello,

I have tried several times to adjust settings to get audio. I have audio on my other laptop with Firefox but not this one. I was going to un and then reinstall but Mozilla suggested I try to refresh. It doesn't work. Very frustrating. I missed out on a meeting because of this.

After latest update 136.0, a TB icon showed up in the 'system tray'. I'd like to hide it, I have no use for it. Browsing the settings including the advanced preferences yields nothing useful.

Hello,

I have a problem with Firefox - Windows 11.

I can open only 2 Tabs in Firefox, the next Tabs 3 or 4 don't start, because there is a crashreport.

Please help. thank you.

I'm having three problems.

First, for a long while, I've been getting "launcher-process-failure" files in my Windows 10 "C:\Users\{User}\AppData\Local\Temp" directory. They seem to be related to Firefox. They start with a letter "x" and file extension "0" and are only 1K.

===> What are they and ===> how can I fix this?

Second, atarting with FireFox update 136.0, I have to completely restart Windows then open FireFox for it to install. Otherwise, it does nothing when FireFox restarts itself.

===> Why is this happening? ===> Is there a way to fix it.

Third, I can't determine the exact event that causes this, but there are times when I am in FireFox and I start hearing wants sounds like Ocean waves. I checked Windows Task Manager and nothing else is running that would cause that sound. It goes away when I close FireFox and it doesn't matter what site I'm on .

Thanks,