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Submit Crash Report option not working in FireFox 7

  • 1 tontu
  • 8 am na jafe-jafe bii
  • 5 views
  • i mujjee tontu mooy frugalphone

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I am unable to save Submit Crash Reports under Options > Advanced > System Defaults. I am using FireFox 7 and all my plugins are updated.

Again on clicking Get Add-Ons under Options > General > Manage Add-Ons, my FF 7 crashes with no report going to Mozilla as Submit Crash Reports option does not work.

Otherwise my FireFox works fine having resolved by myself earlier crashes posted here on September 24, 2011 on clicking Manage Add-Ons and visiting Yahoo Mail.

I am unable to save Submit Crash Reports under Options > Advanced > System Defaults. I am using FireFox 7 and all my plugins are updated. Again on clicking Get Add-Ons under Options > General > Manage Add-Ons, my FF 7 crashes with no report going to Mozilla as Submit Crash Reports option does not work. Otherwise my FireFox works fine having resolved by myself earlier crashes posted here on September 24, 2011 on clicking Manage Add-Ons and visiting Yahoo Mail.

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I have had this same problem (cannot save "Submit Crash Report" option) since 26 Jun in previous Mac versions. I have tried to submit a Capture Data to Mac tech support (including screen prints) but have been told the tech I was working with is no longer in tech support, and to please do not submit Capture Data.

I don't know how long this has been problem in Mac version, but I only noticed it around 26 June.

Options in my Firefox Tools menu are also missing (I can't remember which ones right now)

frugalphone moo ko soppali ci