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Problem login

  • 1 tontu
  • 0 am na jafe-jafe bii
  • 9 views
  • i mujjee tontu mooy Paul

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Hello My device that was doing 2FA for Firefox sync was destroyed. I do not have the recovery codes. Could you disable the 2fa please?

Hello My device that was doing 2FA for Firefox sync was destroyed. I do not have the recovery codes. Could you disable the 2fa please?

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Hi

I am sorry but we will be unable to do that. You will need to set up a new Firefox Account.