Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can't change login account

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 17 views
  • i mujjee tontu mooy Paul

more options

Hi, I've got a new phone, Samsung Note 10. Migrating from a Note 8. Firefox beta is working as expected but I also downloaded the normal Firefox app. I logged in with one of my other email addresses not the one I normally use and synch on. I find now that the app won't forget the other email. I went on line from a pc and deleted the new account but the app still is trying to connect with the "other" e-mail address. Tried deleting app and reinstling but still the same issue. I guess the profile ifor the email address is held separately on the phone but I can't find it to delete it. Milvus

Hi, I've got a new phone, Samsung Note 10. Migrating from a Note 8. Firefox beta is working as expected but I also downloaded the normal Firefox app. I logged in with one of my other email addresses not the one I normally use and synch on. I find now that the app won't forget the other email. I went on line from a pc and deleted the new account but the app still is trying to connect with the "other" e-mail address. Tried deleting app and reinstling but still the same issue. I guess the profile ifor the email address is held separately on the phone but I can't find it to delete it. Milvus

All Replies (1)

more options

Hi Milvus

What happens when you try to sign into your Firefox Account in Firefox for Android using the normal email address for that account?