Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Old firefox data folder will not permanently delete.

  • 2 tontu
  • 1 am na jafe-jafe bii
  • 4 views
  • i mujjee tontu mooy PiVartum

more options

I took my mac in and got a new SSD and had to reinstall all my programs. I installed firefox and this popped up and I can't get it to delete permanently. Everytime I open firefox it gets put back on my mac's desktop time and time again. I've tried moving it. Deleting it. Hiding it. But I click on firefox and it pops up again. I don't want to leave it on my desktop as I never had to before. Please help.

I took my mac in and got a new SSD and had to reinstall all my programs. I installed firefox and this popped up and I can't get it to delete permanently. Everytime I open firefox it gets put back on my mac's desktop time and time again. I've tried moving it. Deleting it. Hiding it. But I click on firefox and it pops up again. I don't want to leave it on my desktop as I never had to before. Please help.

All Replies (2)

more options

Go to about:profiles. Can you see your desktop directory anywhere on that page?

more options

Just checked and no, there is nothing in the profiles folder in that directory.