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favorites missing

Sometimes it may seem that Firefox has lost your bookmarks. In most cases, they're not lost. This article explains the causes and how to recover your bookmarks.

You may discover that Firefox has apparently lost your bookmarks but, in most cases, your bookmarks are not lost. This article explains the main reasons why your bookmarks may appear to be missing and how to recover them. *If you are able to add, delete, and edit your bookmarks but the changes are lost when you restart Firefox, see [[Can't add, change or save bookmarks - How to fix]]. * To recover bookmarks that were previously saved but are now missing, see [[Restore bookmarks from backup or move them to another computer]]. __TOC__ = Missing Bookmarks Toolbar = If you were using the Bookmarks Toolbar for quick access to your favorite bookmarks and the toolbar is now missing, you may have turned off the option to display the Bookmarks Toolbar. To turn it back on: {for win, linux} *Right-click on an empty section of the Tab Strip and select {menu Bookmarks Toolbar} in the pop-up menu. {/for} {for mac} *On the menu bar, click {menu View}, select {menu Toolbars}, and then select {menu Bookmarks Toolbar}. {/for} For more information, see the [[Bookmarks Toolbar - Display your favorite websites at the top of the Firefox window]] article. = Missing Google bookmarks = To access your current Google Bookmarks, just go to [http://www.google.com/bookmarks www.google.com/bookmarks]. Once you are there, you can export your Google Bookmarks and import them into Firefox if you wish. For more, see [[Google Toolbar is no longer compatible with Firefox - Here are some alternatives]]. {for win} = No bookmarks shown after installing an add-on = If you have restarted Firefox after installing an add-on and no bookmarks appear, it may be that Firefox did not close properly before restarting. To get them back, restart your computer. {/for} = Unable to find your bookmarks after importing them = If you have imported your bookmarks from another browser, they may appear in the Bookmarks menu in a specific folder. To find your imported bookmarks, do the following: #[[T:OpenBookmarksLibrary]] * Depending on the type of browser from which you imported, your bookmarks may appear in a specially named folder in the Bookmarks list. ** Internet Explorer. Folder name is '''From Internet Explorer'''. ** Opera. Folder name is '''From Opera'''. ** Bookmarks imported from other browsers follow a similar pattern. * If your source bookmarks were stored in a hierarchy of folders, the folder structure is preserved inside the specially named folder. If desired, you can move your imported bookmarks to other folders. For more information, see [[How to use bookmarks to save and organize your favorite websites]]. = Default set of bookmarks is shown in the Bookmarks folder = Your bookmarks are associated with the [[Profiles - Where Firefox stores your bookmarks, passwords and other user data|profile]] that you are using. For most Firefox users, the only profile used is the default one. There may be instances when Firefox may create you a new profile. When this new profile is activated, it contains the default set of bookmarks, which may give you the impression that you have lost your personal bookmarks. This troubleshooting sequence helps you to identify if a new profile has been created and how to recover your bookmarks from the previous one. == Determining if Firefox has created a new profile == # Go to the Firefox profile folder. #* For Firefox profile locations, see the [[Profiles - Where Firefox stores your bookmarks, passwords and other user data]] article. # If there is only one profile folder, then stop.{note}'''Note:''' Each profile folder is named something like the following: <br/>{filepath xxxxxxxx.<ProfileName>} <br/> where {filepath xxxxxxxx} represents a random string of 8 characters and {filepath <ProfileName>} corresponds to the name of the profile. For example, the folder containing the default profile is named {filepath xxxxxxxx.default}.{/note} # If you have multiple profile folders in this location, then you have multiple profiles. If you have more than one profile folder, then it is likely that Firefox has made you a new profile. In this case, you must instruct Firefox to use the profile containing your saved bookmarks by opening the Firefox [[Use the Profile Manager to create and remove Firefox profiles|Profile Manager]] and choosing the right profile. See the [[Use the Profile Manager to create and remove Firefox profiles]] article for details. <!-- MZ credit --> <br/> <br/> '''''Based on information from [http://kb.mozillazine.org/Lost_bookmarks Lost bookmarks (mozillaZine KB)]''''' [[Template:ShareArticle|link=http://mzl.la/MsnLrN]]