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I am using duck duck go. I was backing up stored settings and accidentally re-installed google. I cannot get duck back in mozilla settings--It says duck is my default, … (مزید پڑھیں)

I am using duck duck go. I was backing up stored settings and accidentally re-installed google. I cannot get duck back in mozilla settings--It says duck is my default, but moz opens to google. oops and help Thank you, Elsie [edited email]

Asked by mekersten 15 گھنٹہ پہلے

Answered by jscher2000 - Support Volunteer 14 گھنٹہ پہلے

Don't remember Mozilla password

I don't remember signing up for Microsoft OR Mozilla. but I've been using Firefox for years. I have Microsoft, which may be [edited] @gmail.com, as I changed it from that… (مزید پڑھیں)

I don't remember signing up for Microsoft OR Mozilla. but I've been using Firefox for years. I have Microsoft, which may be [edited] @gmail.com, as I changed it from that to [edited] @gmail.com years ago, and haven't logged in for years.

Asked by Barbara Zapson 21 گھنٹہ پہلے

Last reply by jscher2000 - Support Volunteer 14 گھنٹہ پہلے

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No longer able to sign into Apple iCloud.com

Hello, I am no longer able to sign into my Apple iCloud account and tools (Mail, Calendar, Notes, etc) through my Firefox browser. The problem started this past Friday,… (مزید پڑھیں)

Hello, I am no longer able to sign into my Apple iCloud account and tools (Mail, Calendar, Notes, etc) through my Firefox browser. The problem started this past Friday, and it happening on both my home office and work laptops. When I switch to my Microsoft Edge browser on the same 2 laptops, I am able to sign-in to my iCloud account and tools without any difficulty. So it is not a problem on the Apple iCloud side. I am able to access my iCloud account and tools/apps from my iPhone and my iPad as always. It is only when I try to login from a Firefox browser window that I get a "Failed to Verify Your Identity" error message.

Asked by adrian.biafore 21 گھنٹہ پہلے

Answered by George Kitsoukakis 20 گھنٹہ پہلے

Norton Password Manager is not working dependably and one other question

Norton Password Manager does not load properly since the last Mozilla update. Amazon does not either. How do I prevent Bing and Edge from popping up instead of Firefox… (مزید پڑھیں)

Norton Password Manager does not load properly since the last Mozilla update. Amazon does not either.

How do I prevent Bing and Edge from popping up instead of Firefox? I have Firefox as my preferred browser.

Asked by Sharon 14 گھنٹہ پہلے

Mouse wheel scrolling not working properly.

By providing a solution to this odd problem if possible. To give a bit more detail: On my Dell Precision 7540 laptop: When using the Bing search engine vertical scroll… (مزید پڑھیں)

By providing a solution to this odd problem if possible.

To give a bit more detail:

On my Dell Precision 7540 laptop:

When using the Bing search engine vertical scrolling with the mouse wheel does not work in Bings 'search results list' unless the mouse pointer is over the vertical scroll bar when scrolling behaves correctly.

If one of the results in the 'search list' is selected, and the resultant site displayed, then vertical scrolling with the mouse wheel works correctly, exactly as expected.

This failure of vertical scrolling occurs only with Bing. Using other search engines vertical scrolling works correctly without problems. I am 99% sure that this erroneous behaviour is new.

On my Dell Latitude 6540 laptop: No scrolling problems. Everything works as it should.

The above leads me to believe that my scrolling problem is some kind of ‘settings’ issue. I have therefore thoroughly examined all ‘settings’ in both Bing and Firefox, including about:config, but alas without finding any solution.

Does anyone have any ideas as to what might cause this issue and how it may be resolved? Thanking you all for your excellent service.

Asked by Michael Harris 1 دن پہلے

Last reply by Michael Harris 14 گھنٹہ پہلے

screenshot and editing images

In updated version I lost my Mouse right click screenshot and edit ability of any images, how do I get it back? I rather use the old version of Firefox and wish Firefox d… (مزید پڑھیں)

In updated version I lost my Mouse right click screenshot and edit ability of any images, how do I get it back? I rather use the old version of Firefox and wish Firefox does not force us to update

Asked by Dr. Arun Banker 5 مہینہ پہلے

Last reply by jscher2000 - Support Volunteer 14 گھنٹہ پہلے

Unwanted Pop-ups

I keep getting what appears to be notification (of news items?) popping up in the lower right hand corner of my screen. Is this a function of Firefox and if so can I dis… (مزید پڑھیں)

I keep getting what appears to be notification (of news items?) popping up in the lower right hand corner of my screen. Is this a function of Firefox and if so can I disable it?

Asked by folk.singer25 20 گھنٹہ پہلے

Last reply by James (doing minimal support dowdays) 15 گھنٹہ پہلے

Can't load Steam pages normally in Firefox, but it loads just fine in Edge, Steam Client or with VPN plugin

A week ago I got a BSOD that ruined settings of most of my extensions and most likely some of Firefox's settings too (at least it erased my custom findbar.matchdiacritics… (مزید پڑھیں)

A week ago I got a BSOD that ruined settings of most of my extensions and most likely some of Firefox's settings too (at least it erased my custom findbar.matchdiacritics value, but probably not just that). After that I moved Firefox's folder and re-installed it. I also created a new profile. The 2 profiles are synced. Because of that, the new profile got (almost) all the extensions from the old one automatically. Then, I decided to do a clean install of those extensions (the reason why is a story for another ticket). So, while both profiles were opened, I removed one extension in the new profile, waited for a bit and checked the old one to see if it got removed from there too. At first it wasn't, so I thought they are not synced (anymore). Yeah, sure, but once I removed all extensions from the new one, the old one woke up and removed all extensions from there too. Great! Awesome! Loved it wholeheartedly! It really had to wait until I removed them all, didn't it? Anyway, I had a backup of my old profile, so I restored my extensions and their settings on both profiles eventually. So now I have clean installs of Firefox and extensions. Back to the issue. I can't load Steam pages (at least store.steampowered and steamcommunity) normally anymore. They load forever, and if the blue dot eventually stops moving (after an insane amount of time), it's either a plain white screen, or badly loaded page with most images missing.

  • Edge loads them just fine
  • Steam client loads them just fine.
  • If I turn on VPN plugin (I use Browsec), then it works. It's like that in both old and new profile. That's why I mentioned that funny little story before.
  • Tried Troubleshoot Mode, didn't help.
  • Tried to selectively disable some extensions, same.
  • Obviously tried to remove cookies, Ctrl + F5 and whatnot. Btw, if I clean everything and try to load it, then it's (most likely?) a white page, but if I turn the VPN on and load it first, and then turn it off and reload it, then it will look a bit better, but still will load forever with some media missing. (Which kinda make sense since something was already cached.)
  • Tried to change proxy settings from “Use system proxy settings” to “No proxy” and “Auto-detect proxy settings for this network”, nah-ah.
  • Tried to disable DNS in Firefox's settings, no siree.
  • The console throws different warning and errors every time (that are probably even unrelated). Or none at all.
  • Probably tried something I already forgot about.

Also, it seems the culprit is actually Akamai (it's where the Steam stores its media) or whatever is preventing reaching it. Because it often shows something like “Waiting for community.akamai.steamstatic.com...” in the status bar for a long time. It seems like the problem is within Firefox's settings, and it also looks like settings aren't synced across profiles (or at least some aren't, I definitely had to configure them on the new profile manually). Anyway, I am out of ideas and my butthurt thrust is about to deliver me to Uranus. Thanks for your attention!

Asked by Necronomicron 1 دن پہلے

Last reply by emilydavid8787 15 گھنٹہ پہلے

Firefox asked for passkey then freezes

For the last few weeks I cannot use firefox. When I try to sign in to google it asks for my passkey (in my instance my fingerprint) but freezes and I need to restart my M… (مزید پڑھیں)

For the last few weeks I cannot use firefox. When I try to sign in to google it asks for my passkey (in my instance my fingerprint) but freezes and I need to restart my MacBook. Whatever I do it keep happening. This is my last chance for a solution before I defect to safari. I have tried on safari and there are no issues.

Asked by 294CTW01 16 گھنٹہ پہلے

blocking websites

Is Firefox blocking my access to certain websites? for example www.rt.com I'm able to access using a VPN which suggests Firefox is restricting my access. … (مزید پڑھیں)

Is Firefox blocking my access to certain websites? for example www.rt.com I'm able to access using a VPN which suggests Firefox is restricting my access.

Asked by David Margison 16 گھنٹہ پہلے

Last reply by Paul 16 گھنٹہ پہلے

Firefox not working on my MacBook Air

I think I need to uninstall Firefox and reinstall it. Firefox has stoped working. If I try to login to an account on line, it just spins or does nothing. Can you help? … (مزید پڑھیں)

I think I need to uninstall Firefox and reinstall it. Firefox has stoped working. If I try to login to an account on line, it just spins or does nothing. Can you help?

Asked by Vernon 16 گھنٹہ پہلے

error sync data after reinstall

after reinstalling the OS, Firefox stopped synchronizing most of the data. Bookmarks were not transferred, and passwords and extensions were transferred less than half … (مزید پڑھیں)

after reinstalling the OS, Firefox stopped synchronizing most of the data. Bookmarks were not transferred, and passwords and extensions were transferred less than half

Asked by mr.z.75 16 گھنٹہ پہلے

Last reply by Paul 16 گھنٹہ پہلے

WebGL2

WebGL2 works fine for several hours but then packs up for no apparent reason. Closing all instances of Firefox browser (not just one tab), and restarting fixes it until … (مزید پڑھیں)

WebGL2 works fine for several hours but then packs up for no apparent reason. Closing all instances of Firefox browser (not just one tab), and restarting fixes it until the next time. This shouldn’t be necessary, and is becoming annoying as it is too late to save anything. Happens accessing express.co.uk and FlightRadar24.

Asked by xmlplayer 16 گھنٹہ پہلے

firefox for linux - the main window

Is it possibile to change horizontal or vertical size of the main firefox window using mouse? Now I am able to open only one size between the maximum and minimum. Why? Ma… (مزید پڑھیں)

Is it possibile to change horizontal or vertical size of the main firefox window using mouse? Now I am able to open only one size between the maximum and minimum. Why? Mary

Asked by Maria Magdoń-Maksymowicz 23 گھنٹہ پہلے

Last reply by harrie 17 گھنٹہ پہلے