Hi, The people who answer questions here, for the most part, are other users volunteering their time (like me), not Mozilla employees or developers. When a Mozilla employee jumps into a discussion, you'll see the ''Mozilla staff'' label next to their name. If you want to leave feedback for developers, you can use [https://connect.mozilla.org/ this link]. Your feedback is collected by a team that reads it and gathers data on the most common issues.