Форум спільноти Thunderbird

why can't I ask the actual writers of the program for help, instead of the community? The community is not in charge of writing this program, nor the cause of its problems. The programmers are!

You deserve to got through this so you will UNDERSTAND!!! YOU KEEP changing the settings arouhd, just "pllaying" like it's not very serious for other people! YOu have decimated this and then just when we think you are on our side again, because to us it is not a game or a side shoe for entertainment and playing arouhd, and we think you are going to help and improve and then you redo the settings again throwing us off completelly! I hope it happens to you so you will matrue and know what is REALLY going on!

Sorry, this probably not the right category but nothing there for 'help and advice'.

Hello All, This is not a complaint or the need for a fix. I like Thunderbird the most amongst all 3-rd party options … after the discontinuation of the excellent Windows Mail & Calendar app and the forced change to the dreadful New Outlook.

However, I would like to post a concern or suggestion: Since installing I experienced, as many first-time users, various more or less urgent adjustments or settings-changes, but was able to fix or set all to my liking.

Here is my experience, though, when finding help-articles, in general or in TB forum: Most of them seem to be outdated … meaning procedures and path’s leading to certain settings do not work or have obviously changed with updates. E.g., there is no Options in Tools or Composition in Options. Suggestions for getting to where you uncheck “Use Paragraph instead of Body …” do not work that way anymore. Instead, it is now found under Settings, easily accessible from the Settings icon, bottom left. This is only one example of many where certain folders or links do not exist anymore or have been relocated.

Would it possible to eliminate / take off-line outdated advice, which surely created headaches and wasted time for many. I was able to do all settings and customizations in the end but spent quite some time finding the current path to the right place. So many descriptions are outdated / obviously from older versions and should be deleted or amended.

Thanks

10-24-25 I asked forum a question and was given ID # 1543058 and now I need to view responses. How to do this. and can it be confirmed that my ID 1543058 is correct

How do I get my email to work again. This may be related to the fact that I needed to send more then the usual number of emails a couple of days ago. I haven't gotten emails since then.

I heard from a computer repair person that Thunderbird is going to be phased out pretty soon. Is that correct? I hope not. I used it for my email and love love love it. I donate $ to it every month.

I posted a questions about Ai agents and how these emials are clogging up my Thunderbird emails.. And wondered if there was a way to tackle this, but post was automatically deleted 10 seconds after... what's going on??

Is it just me or is Thunderbird not a particularly polished product? It's been around for years and by now one would think it would be so 5 star cutting edge that no other client could possibly touch it. In my experience, not so.

I had TBird many years ago and then became an early adopter of cloud based email. I used the provider's interface. I now use three email providers and thought that going back to TBird would help me concatonate all of my accounts in one easy interface. While it has done that, why has it taken so long to configure?

i'm an expert user. I always configure my accounts manually with non-default ports, etc,... I know what I'm doing. It took me a few hours to figure out how to configure them all in TBird AND make them work. I should have been able to have all accounts setup and operational in 15 minutes or less. What I'm finding is that TBird functionality is not very intuitive. I've even had to resort to doing online searches to find out how to do things. That does not speak well for what should be a very mature product. It's not as if Mozilla does not have resources to develop a professional product. It seems that they let the product be developed and then forget about quality control and gaining user feedback with focus groups. if they did this, TBird would be known as very mature AND POLISHED!

Another area I'm having nothing but issues is the calendar. Like email it should be an easy process to connect Tbird's (app) calendar with an external calendar and have it operate two way. I've been trying to connect my TBird calendar with Apple calendar so that I can have a reliable calendar on my iPhone. I wouldn't have to do this if there was a TBird iOS calendar app. The fact is that two weeks later and I'm still putzing around with it trying to make them talk to each other. The online help is virtually useless. There is a lot of old information. How do I know this? The instructions say to look for something and then that something is not in the current version of TBird. Then I have to go at it solo and try to figure it out.

Also, I find the TBird interface a little dated but more important not at all intuitive. Trying to do simple things like compose a new message takes time to figure out. Yes, I finally found the "Ctrl N" command, however, I am now so accustomed to graphics interfaces that I resist going back to Ctrl keyboard commands. I'm not new at this game, I've been around PC's since the original IBM PC that ran IBM-DOS so command lines and keyboard commands are nothing new to me. I simply don't want to use them any more. TBird forces me to do that. It's as if the developers are all stuck in the 80's-90's and don't really want to take this product into the 21st Century.

Don't get me wrong, it's a very good product from the back end, however, I have distaste for anything that forces me to change my workflow and that is what has happened. I don't mind making some changes, however, going back to TBird makes me feel as if I'm starting all over learning about email and calendars. I'm a professional. At one time I enjoyed hacking and making things work the way I wanted. Those days are gone and now I need tools that work out of the box as I value my time.

Tbird needs is a LOT OF SPIT AND POLISH for it to be regarded as a product that can be used easily by professionals, neopites and everyone in between. At this time, it doesn't hit that mark.

I am trying to respond to the person who answered my question regarding Thunderbird. There is, however, no "Reply" button or sentence or anything that tells me how to respond to their suggestions.

The service just keeps going round and round - not letting me ask another question in that regard or answer the answer already given. HELP!

I need to learn how to use thundbird, so I was reading the article https://support.mozilla.org/en-US/products/thunderbird/learn-basics-get-started, but something happened and most of the information disappeared.