Why does thunderbird insert whitepace/tab characters after certain character combinations?
Using Thunderbird 24.4 inserts whitepace/tabs after certain and specific character combinations (r followed by an i, C followed by an o, but not c and o, and many more). Does not happen in any other applications. These spaces are inserted in new emails and when displaying recieved emails in the preview pane and in new windows (even inserted into attached text signatures). Have tried setting default display font to several different fonts and font sizes, changing mail composition preference from html to text and changing encodings in composition settings. Characters/whitepaces are sent with emails. Happens in safemode as well as normal mode.
When I changed the Preferences -> Display -> Formatting -> Advanced -> Fonts and Encodings and unchecked 'Use Fixed Width Fonts For Plain text Messages" then the messages in the preview pane and read mail message tabs display properly but am unable fix problem when creating new emails or responding to them.
This problem is 100% recreatable and happened originally on my OpenSuse laptop. I copied my .thunderbird directory over to my Ubuntu laptop and problem persists so I think it is just a profile setting somewhere that needs to be set back to default, though don't ever remember ever changing any encoding/font options until I started troubleshooting. BTW, would prefer to continue to send new messages as text.
Thank you in advanced, Chad
Attached is my Thunderbird troubleshooting information.
Application Basics
Name: Thunderbird Version: 24.4.0 User Agent: Mozilla/5.0 (X11; Linux i686; rv:24.0) Gecko/20100101 Thunderbird/24.4.0 Profile Directory: Open Directory
(Local drive) Application Build ID: 20140318002233 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Crash Reports: about:crashes Memory Use: about:memory
Mail and News Accounts
account1:
INCOMING: account1, , (pop3) pop.xxxxxx.net:995, SSL, passwordCleartext
OUTGOING: smtpout.xxxxxx.net:465, SSL, passwordCleartext, true
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account3:
INCOMING: account3, , (pop3) pop.xxxxxxx.net:995, SSL, passwordCleartext
OUTGOING: smtpout.xxxxxxx.net:465, SSL, passwordCleartext, true
account4:
INCOMING: account4, , (pop3) mail.xxxxxxxx.org:110, plain, passwordCleartext
OUTGOING: mail.xxxxxxxx.org:587, plain, passwordCleartext, true
account5:
INCOMING: account5, , (pop3) pop.xxxxxxxx.com:995, SSL, passwordCleartext
OUTGOING: smtp.xxxxxxxx.com:465, SSL, passwordCleartext, true
account6:
INCOMING: account6, , (pop3) pop.xxxxxxxx.com:995, SSL, passwordCleartext
OUTGOING: smtp.xxxxxxxx.com:587, alwaysSTARTTLS, passwordCleartext, true
account7:
INCOMING: account7, , (pop3) pop.mail.xxxxxxxxxx.com:995, SSL, passwordCleartext
OUTGOING: smtp.mail.xxxxxxxxxx.com:465, SSL, passwordCleartext, true
account8:
INCOMING: account8, , (pop3) pop.xxxxxxxxxx.com:995, SSL, passwordCleartext
OUTGOING: smtp.xxxxxxxxxx.com:465, SSL, passwordCleartext, true
account9:
INCOMING: account9, , (pop3) mail4.xxxxxx.gov:995, SSL, passwordCleartext
OUTGOING: smtp.xxxxxx.gov:465, SSL, passwordCleartext, true
account10:
INCOMING: account10, , (pop3) mail.xxxxxxxx.edu:110, plain, passwordCleartext
OUTGOING: mail.xxxxxxxx.org:587, plain, passwordCleartext, true
Extensions
EDS Contact Integration, 0.6, true, edsintegration@mozilla.com
Enigmail, 1.6, true, {847b3a00-7ab1-11d4-8f02-006008948af5}
Messaging Menu and Unity Launcher integration, 1.3.1, true, messagingmenu@mozilla.com
Test Pilot for Thunderbird, 1.3.9, true, tbtestpilot@labs.mozilla.com
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.display.use_document_fonts: 0
extensions.lastAppVersion: 24.4.0
font.minimum-size.x-western: 12
font.name.sans-serif.x-western: Garamond
font.size.variable.x-western: 12
mailnews.database.global.datastore.id: c5f0e054-d6e7-4e64-990d-7904d0131d9
mail.openMessageBehavior.version: 1
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1396242260
places.history.expiration.transient_current_max_pages: 50666
plugin.importedState: true
privacy.donottrackheader.enabled: true
Graphics
Adapter Description: Intel Open Source Technology Center -- Mesa DRI Mobile Intel® GM45 Express Chipset x86/MMX/SSE2
Vendor ID: Intel Open Source Technology Center
Device ID: Mesa DRI Mobile Intel® GM45 Express Chipset x86/MMX/SSE2
Driver Version: 2.1 Mesa 9.2.1
WebGL Renderer: false
GPU Accelerated Windows: 0
AzureCanvasBackend: cairo
AzureFallbackCanvasBackend: none
AzureContentBackend: none
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.10.2
4.10.2
NSS
3.15.4 Basic ECC
3.15.4 Basic ECC
NSS Util
3.15.4
3.15.4
NSS SSL
3.15.4 Basic ECC
3.15.4 Basic ECC
NSS S/MIME
3.15.4 Basic ECC
3.15.4 Basic ECC
Усі відповіді (6)
try it without the add-ons by restarting from the option on the help menu and see if that stops the spacing. I think it will be add-on related.
Restarted with all addins disabled, did not fix problem.
" Happens in safemode as well as normal mode. "
Don't know if this makes a difference but both the OpenSuse and Ubuntu laptops are panasonic toughbooks.
Just tried viewing page source of a web page w/ Firefox and noticed the same problem with inserted whitespaces. This seems to be a problem not just with Thunderbird but Firefox as well. Maybe some shared Mozilla component/library?
Can't reproduce that here in windows. I will check at home on LMDE, but I think I'd have seen it if it were there.