Avatar for Username

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Every time I launch Firefox unwanted tab with Russian game or forum advertisiment opens.

  • 2 відповіді
  • 2 мають цю проблему
  • 3 перегляди
  • Остання відповідь від Raitis

Raitis
Raitis
more options

When I try to close the tab, another opens and offers to receive a gift. Only pressing "Leave page" button on screen finally closes unwanted thing, but next time Firefox is started, it opens again, usually with different content form the web. Kaspersky IS and Malwarebytes finds nothing. So I suppose it is some kind of configuration stuff, but I can't find were to look for the unwanted "tab opener".

When I try to close the tab, another opens and offers to receive a gift. Only pressing "Leave page" button on screen finally closes unwanted thing, but next time Firefox is started, it opens again, usually with different content form the web. Kaspersky IS and Malwarebytes finds nothing. So I suppose it is some kind of configuration stuff, but I can't find were to look for the unwanted "tab opener".

Обране рішення

Thank You very much! It was the case. How stupid I was to not to look in at this simple thing, especially after fixing similar problem with my IE shortcut which I figured myself.

Shortcut was to URL file 'firefox.url' with contents as in image attached.

Sometimes look form the side helps! Specially when you concentrate your effort to try to find cause of the issue were it is not (trying to find malware responsible for trouble when simple syntax issue is to blame).

Thanks again! Raitis

Читати цю відповідь у контексті 👍 0

Усі відповіді (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Could you check to make sure your Firefox program shortcut (desktop or pinned Taskbar icon) hasn't been hacked?

right-click > Properties > Shortcut tab

The Target should be nothing but this: 

"C:\Program Files (x86)\Mozilla Firefox\firefox.exe"

If that tests out clean, I would be suspicious of one of your extensions. You could try bypassing all of them by starting Firefox in its Safe Mode.

If Firefox is running: Help > Restart with Add-ons Disabled

If Firefox is not running: hold down the Shift key when starting Firefox

In the small dialog, click "Start in Safe Mode" (not Reset)

Any difference?

Raitis
Raitis Власник питання
more options

Вибране рішення

Thank You very much! It was the case. How stupid I was to not to look in at this simple thing, especially after fixing similar problem with my IE shortcut which I figured myself.

Shortcut was to URL file 'firefox.url' with contents as in image attached.

Sometimes look form the side helps! Specially when you concentrate your effort to try to find cause of the issue were it is not (trying to find malware responsible for trouble when simple syntax issue is to blame).

Thanks again! Raitis