Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Learn More

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Applications not opening automatically

  • 4 відповіді
  • 9 мають цю проблему
  • 19 переглядів
  • Остання відповідь від cvhorie

more options

I receive and have to open many Word (doc and docx) documents each day. When downloaded, they should open automatically. I have told Option> Applications to use Word (2007) for both types of files. When I click on the link, the Opening *** dialog box comes up. with the option to open with Word (default). I have also clicked "Do it automatically from now on". But it doesn't, this dialog box keeps coming up. How can get the file to open automatically, so by-pass this additional step?

Thank you

I receive and have to open many Word (doc and docx) documents each day. When downloaded, they should open automatically. I have told Option> Applications to use Word (2007) for both types of files. When I click on the link, the Opening *** dialog box comes up. with the option to open with Word (default). I have also clicked "Do it automatically from now on". But it doesn't, this dialog box keeps coming up. How can get the file to open automatically, so by-pass this additional step? Thank you

Усі відповіді (4)

more options

Hi cvhorie,

You might want to look at the article Preferences not saved. There is a lot of good information on in there they might help you if your pref.js file is having issues.

Hopefully this helps!

more options

Matt Thank you for the lead. I found 2 copies of prefs.js, renamed them then restarted Firefox. But the problem is still there.

Any other thoughts?

more options
more options

Thank you. It appears that this is a longstanding bug caused by the way the server and Firefox reads, and misinterprets, the file type. There should be a way for Firefox to read the text of a file name extension and start an appropriate application (automatically), and not rely on more complicated clues which are going wrong.