After the lastest update all of the folders I've created and emails within them are missing

FWIW,

I've seen other troubleshooting where these screens were requested so I thought I'd be proactive and post the screenshots of them for you.

Here's my: Mail folder Email Folder

Does this help.

Thank you for the new screen shots. As a matter of fact they are conclusive since one of them shows the contents of your "mobile.charter.net" POP account. And in this account folder I can see an "Inbox.sbd" folder together with the "Inbox" mailbox file. This "Inbox.sbd" folder contains all the mailbox files of the subfolders you created).

My guess is that you created all those "missing" folders in your POP account as subfolders of your Inbox folder! And now I've also seen one more hint in one of your earlier screen shots where the Inbox folder is collapsed like this: > Inbox (see attached modified image) If you click on the "twisty" (toggle) symbol to expand your Inbox folder like this ∨ Inbox you'll see all your "missing" subfolders in the folder pane.

Mapenzi,

You are a genius and I'm an idiot!

Thank you so much for finding where my folders were and how I could get my folders back. I feel like a real idiot.

BTW, I went into my Settings and it was setup for IMAP email, not POP so I really don't know what is going on. Just saying. But I'll be happy with POP cuz it works.

I still have another question for you.

When I was getting very frustrated earlier and decided to move my folders that I that I could see in UNREAD & COMPACT views, eachfolder was named as follows with these long names: FOLDER NAME / EMAIL ADDRESS 2 / # UNREAD MESSAGES # TOTAL MESSAGES So in my impatience I moved about 3 of my folders up to the position I wanted them to be in (above it) and as soon as they were away from their COMPACT VIEW line of text with that long folder name the mail inside of these folders just disappeared. Nowhere to be found. And they sit empty now that I have found my folders. So my question is, is there a way to find those missing emails in those folders?

One problem solved for the benefit of a new one! Your folder names are really long which leads to very long paths. I think on Windows there is a limit of 256 signs; I have always wondered about users' inventiveness when creating long folder names.

Now first R-click on one of those empty folders > Properties: which is the number of messages and which is the size on disk? At the same time you can try a click on 'Repair Folder' and report the result.

If "Repair" doesn't work I need a new screen shot of the contents of the Inbox.sbd folder in the mobile.charter.net folder in Mail in your profile folder (see image) go back to your profile folder via Help > Troubleshooting Information > Profile Folder > Open Folder, then exit Thunderbird. Open the folder Mail > then mobile.charter.net > and open Inbox.sbd: Take a screen shot of its contents, the file sizes should be visible in the image.