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Firefox trapped in adware scam loop

Thorigol відповів
Thorigol

Exact same problem as reported in 2025: "My Firefox on iPhone has a malware that pops up a box urging me to call a phone number (which I won’t do) about a payment. It has Cancel and Ok buttons, both of which trigger another box from the dialer containing the same phone number. I cannot get to the FF settings or escape from that page because the pop ups immediately come back and reload the page. " Only difference from OP is the server url is recipes33-16045505ea03 . herokuapp . com

The posted solution was to reset history, but I can't get to that or any other controls or the url bar - canceling just reloads the page before I can initiate any action. A similar post suggested installing Malwarebytes but that requires enabling extensions which, again, I can't get to.

Right now Firefox is bricked by this and I have to use Safari :-(

Exact same problem as reported in 2025: "My Firefox on iPhone has a malware that pops up a box urging me to call a phone number (which I won’t do) about a payment. It has Cancel and Ok buttons, both of which trigger another box from the dialer containing the same phone number. I cannot get to the FF settings or escape from that page because the pop ups immediately come back and reload the page. " Only difference from OP is the server url is recipes33-16045505ea03 . herokuapp . com The posted solution was to reset history, but I can't get to that or any other controls or the url bar - canceling just reloads the page before I can initiate any action. A similar post suggested installing Malwarebytes but that requires enabling extensions which, again, I can't get to. Right now Firefox is bricked by this and I have to use Safari :-(

Змінено Thorigol

Усі відповіді (2)

Вибране рішення

Disable network, wifi, cellullar, go to airplane mode, kill the browser. Upon relaunch it should end up on a "network error" page so you should be able to close the offending tab.

D'op, that is so simple. Why didn't I think of that!

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