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Thunderbird is not generating a Sent folder for a new email account, and will not send from that account.

Thunderbird Надсилання та отримання електронної пошти
відповідь від Wayne Mery, 2 місяці тому
Electrojim
Electrojim

I just added two new email accounts to my Thunderbird installation, which has been working with three accounts flawlessly for years. All my accounts are POP/SMTP.

Both the new emails are Google Workspace accounts for an in-home business. One uses (my) name@(domain) as the account name, the other uses info@(domain). The account using my name works fine, sending and receiving. But the info@ account does not display a Sent folder, and will not send messages. It looks as if it does, but they never show up. I checked the Account Settings and the two new ones are set up identically, and just like the other accounts that have been working just fine. Any ideas? Many thanks in advance.

I just added two new email accounts to my Thunderbird installation, which has been working with three accounts flawlessly for years. All my accounts are POP/SMTP. Both the new emails are Google Workspace accounts for an in-home business. One uses (my) name@(domain) as the account name, the other uses info@(domain). The account using my name works fine, sending and receiving. But the info@ account does not display a Sent folder, and will not send messages. It looks as if it does, but they never show up. I checked the Account Settings and the two new ones are set up identically, and just like the other accounts that have been working just fine. Any ideas? Many thanks in advance.

Усі відповіді (3)

Wayne Mery
Wayne Mery
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  • Топ-10 помічників

I don't know why this would have happened, but you should be able to manually create a Sent folder, and edit your account settings > Copies and folders to point to that new folder.

Electrojim
Electrojim Автор питання

Вибране рішення

Thanks, Wayne, but I think my problem was that I hadn't created any outgoing mail, just expected to see a complete list of all possible folders for the new accounts within each category (Incoming, Sent, Junk) when using Unified Folders. I sent a couple and now get the complete list. Same must go for Junk, no folders yet for the new accounts, but then no junk either.

I do have another issue with those two new accounts, however, and will post that question separately. Thanks again!

Wayne Mery
Wayne Mery
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  • Топ-10 помічників

Thank you for posting your solution.

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Щоб відповідати на повідомлення, ви повинні ввійти у свій обліковий запис. Поставте нове питання, якщо ви ще не маєте облікового запису.