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Issue Report: Automatic Page Refresh Causes Data Loss in Forms

  • 1 відповідь
  • 0 мають цю проблему
  • 27 переглядів
  • Остання відповідь від Paul

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I am writing to report an issue with the page frequently auto-refreshing. This feature causes a significant disruption, especially when I am in the middle of entering information into data fields, such as forms, passwords, or One-Time Passwords (OTPs).

Every time the page automatically refreshes, all the data I have input is lost, forcing me to restart the process from the very beginning. This happens repeatedly and is extremely frustrating.

I request that this auto-refresh functionality be disabled. It would be much better if the refresh action could only be initiated manually by the user. This would ensure that data being entered remains intact without interruptions that cause the process to restart.

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Subject: Issue Report: Automatic Page Refresh Causes Data Loss in Formsbold text

Problem Description: The page/screen automatically and continuously refreshes on its own without user command.

Impact of the Issue: This automatic refresh is highly disruptive because:

1. It erases all data currently being entered into forms (e.g., user details, passwords, OTPs).

2. It forces the user to repeatedly restart the data entry process from scratch.

3. It significantly hinders and slows down the completion of any task on the page.

Suggested Solution: Please disable the automatic refresh feature. The refresh action should be user-initiated only (e.g., via a manual refresh button or a "pull-to-refresh" gesture) to prevent data loss during input. Thank you.

I am writing to report an issue with the page frequently auto-refreshing. This feature causes a significant disruption, especially when I am in the middle of entering information into data fields, such as forms, passwords, or One-Time Passwords (OTPs). Every time the page automatically refreshes, all the data I have input is lost, forcing me to restart the process from the very beginning. This happens repeatedly and is extremely frustrating. I request that this auto-refresh functionality be disabled. It would be much better if the refresh action could only be initiated manually by the user. This would ensure that data being entered remains intact without interruptions that cause the process to restart. ━━━━━━━━━━━━━━━━━ Subject: Issue Report: Automatic Page Refresh Causes Data Loss in Forms'''bold text''' Problem Description: The page/screen automatically and continuously refreshes on its own without user command. Impact of the Issue: This automatic refresh is highly disruptive because: 1. It erases all data currently being entered into forms (e.g., user details, passwords, OTPs). 2. It forces the user to repeatedly restart the data entry process from scratch. 3. It significantly hinders and slows down the completion of any task on the page. Suggested Solution: Please disable the automatic refresh feature. The refresh action should be user-initiated only (e.g., via a manual refresh button or a "pull-to-refresh" gesture) to prevent data loss during input. Thank you.

Усі відповіді (1)

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Hi

This is something that our developers are aware of and are looking into. You can follow progress on this at:

https://bugzilla.mozilla.org/show_bug.cgi?id=1752594

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