Thundirbird freezes troubleshooting
Hello,
Recently, Thunderbird has been crashing regularly on my Dell Alienware computer (freezes). To get out of it, I have to use the task manager... does anyone have an explanation, a solution? Thanks in advance!
Sincerely
Paramètres de base de l’application
Nom: Thunderbird Version: 128.5.2esr Identifiant de compilation: 20241210220830 ID de distribution:
Canal de mise à jour: esr Agent utilisateur: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:128.0) Gecko/20100101 Thunderbird/128.5.2 Système d’exploitation: Windows_NT 10.0 26100 Thème du système d’exploitation:
Processus de lancement: Activé
Fenêtres multiprocessus: 0/0
Fenêtres Fission: 0/0
Activées par défaut
Processus distants: 2
Stratégies d’entreprise: Inactives
Clé du service de localisation de Google: Manquante
Clé de Google Safebrowsing: Manquante
Clé du service de localisation de Mozilla: Manquante
Mode sans échec: false
Taille de la mémoire (RAM): 31,7 Go
Espace disque disponible: 1 149 Go
Comptes courrier et groupes
account2:
INCOMING: account2, , (none) Local Folders, 0, 3
account5:
INCOMING: account5, , (imap) imap.1and1.fr:993, 3, 3
OUTGOING: , auth.smtp.1and1.fr:465, 3, 3, true
account7:
INCOMING: account7, , (imap) imap.orange.fr:993, 3, 3
OUTGOING: , smtp.orange.fr:465, 3, 3, true
account8:
INCOMING: account8, , (imap) imap.gmail.com:993, 3, OAuth2
OUTGOING: , smtp.gmail.com:465, 3, OAuth2, true
account9:
INCOMING: account9, , (imap) imap.orange.fr:993, 3, 3
OUTGOING: , smtp.orange.fr:465, 3, 3, true
account10:
INCOMING: account10, , (imap) imap.free.fr:993, 3, 3
OUTGOING: , smtp.free.fr:465, 3, 3, true
account11:
INCOMING: account11, , (imap) imap.free.fr:993, 3, 3
OUTGOING: , smtp.free.fr:465, 3, 3, true
account12:
INCOMING: account12, , (imap) imap.free.fr:993, 3, 3
OUTGOING: , smtp.free.fr:465, 3, 3, true
account13:
INCOMING: account13, , (imap) imap.sfr.fr:993, 3, 3
OUTGOING: , smtp.sfr.fr:465, 3, 1, true
account14:
INCOMING: account14, , (imap) imap.orange.fr:993, 3, 3
OUTGOING: , smtp.orange.fr:465, 3, 3, true
account16:
INCOMING: account16, , (imap) imap.gmail.com:993, 3, OAuth2
OUTGOING: , smtp.gmail.com:465, 3, OAuth2, true
Bibliothèques
Bibliothèque
État
Version minimale attendue
Version utilisée
Chemin
RNP (OpenPGP)
OK
0.17.1
0.17.1.MZLA.128.5.2esr.botan
C:\Program Files\Mozilla Thunderbird\rnp.dll
OTR
Échec du chargement. Le chiffrement des discussions OTR ne fonctionnera pas.
-
-
-
Paramètres de l’agenda
Mon agenda
Nom
Valeur
Nom:
Type: storage
Désactivé:
Nom d’utilisateur:
URI:
Intervalle d’actualisation:
En lecture seule:
Supprimer les alarmes:
Cache activé:
Identité iMIP: id4
iMIP désactivé:
Compte iMIP:
Identifiant de l’organisateur:
Forcer la planification des messages:
Alarmes contextuelles prises en charge:
Alarmes sur invitation prises en charge:
Alarmes maximales par évènement:
Pièce jointe prise en charge:
Catégories maximales:
État de confidentialité pris en charge:
Priorité prise en charge: true
Évènement pris en charge:
Tâche prise en charge:
Heure locale prise en charge:
UTC/GMT pris en charge:
Programmation automatique prise en charge:
Rapports de plantage des 3 derniers jours
Processus distants
Type: Nombre
Contenu web isolé: 1
GPU: 1
Modules complémentaires
Nom
Type
Version
Activé
ID
French spelling dictionary
dictionary
6.3.1webext
true
fr-dicollecte@dictionaries.addons.mozilla.org
Amazon.co.uk
extension
1.1
true
amazon@search.mozilla.org
Bing
extension
1.0
true
bing@search.mozilla.org
DuckDuckGo
extension
1.0
true
ddg@search.mozilla.org
Google
extension
1.0
true
google@search.mozilla.org
Qwant
extension
1.2
true
qwant@search.mozilla.org
Wikipédia (fr)
extension
1.0
true
wikipedia@search.mozilla.org
Sombre
theme
1.3
true
thunderbird-compact-dark@mozilla.org
Highlighter
extension
0.7.0
false
andre.rodier-highlighter@gmailcom
Clair
theme
1.3
false
thunderbird-compact-light@mozilla.org
Thème système — automatique
theme
1.3
false
default-theme@mozilla.org
Logiciel de sécurité
Type: Nom
Antivirus: Antivirus Microsoft Defender
Logiciel anti-espion:
Pare-feu:
Anciennes feuilles de style utilisateur
Activées: false Feuilles de style: Aucune feuille de style trouvée
Accélération graphique
Fonctionnalités
Composition: WebRender
Informations de débogage pour la visibilité des polices: Windows Platform
Zoom/Panoramique asynchrones: entrée molette activée; faire glisser les barres de défilement; clavier activé; défilement automatique activé; zoom fluide par pincement activé
Pilote WebGL 1 - Informations WSI: outOfProcess: false
inProcess: true EGL_VENDOR: Google Inc. (Intel) EGL_VERSION: 1.5 (ANGLE 2.1.19739 git hash: 419cd2c3213b) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_ANGLE_windows_ui_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_device_id EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control
Pilote WebGL 1 - Rendu: Google Inc. (Intel) -- ANGLE (Intel, Intel(R) Iris(R) Xe Graphics Direct3D11 vs_5_0 ps_5_0, D3D11-31.0.101.5186)
Pilote WebGL 1 - Version: OpenGL ES 2.0.0 (ANGLE 2.1.19739 git hash: 419cd2c3213b)
Pilote WebGL 1 - Extensions: GL_AMD_performance_monitor GL_ANGLE_base_vertex_base_instance GL_ANGLE_base_vertex_base_instance_shader_builtin GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_base_instance GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_clip_control GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multi_draw_indirect GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_framebuffer_blit GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_WEBGL_video_texture
WebGL 1 - Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WEBGL_provoking_vertex
Pilote WebGL 2 - Informations WSI: outOfProcess: false
inProcess: true EGL_VENDOR: Google Inc. (Intel) EGL_VERSION: 1.5 (ANGLE 2.1.19739 git hash: 419cd2c3213b) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_ANGLE_windows_ui_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_device_id EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control
Pilote WebGL 2 - Rendu: Google Inc. (Intel) -- ANGLE (Intel, Intel(R) Iris(R) Xe Graphics Direct3D11 vs_5_0 ps_5_0, D3D11-31.0.101.5186)
Pilote WebGL 2 - Version: OpenGL ES 3.0.0 (ANGLE 2.1.19739 git hash: 419cd2c3213b)
Pilote WebGL 2 - Extensions: GL_AMD_performance_monitor GL_ANGLE_base_vertex_base_instance GL_ANGLE_base_vertex_base_instance_shader_builtin GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_base_instance GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_clip_control GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multi_draw_indirect GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_framebuffer_blit GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture
WebGL 2 - Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_draw_buffers_indexed OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context WEBGL_provoking_vertex
Direct2D: true
Fréquence d’images cible: 480
DirectWrite: true (10.0.26100.2605)
GPU 1
Actif: Oui
Description: Intel(R) Iris(R) Xe Graphics
ID du vendeur: 0x8086
ID du périphérique: 0x46a6
Version du pilote: 31.0.101.5186
Date du pilote: 1-18-2024
Pilotes: <> igd10iumd64 igd10iumd64 igd12umd64 <> igd10iumd32 igd10iumd32 igd12umd32
ID du sous-système: 0b281028
RAM: 0
GPU 2
Actif: Non
Description: NVIDIA GeForce RTX 3070 Ti Laptop GPU
ID du vendeur: 0x10de
ID du périphérique: 0x24e0
Version du pilote: 32.0.15.5612
Date du pilote: 6-25-2024
Pilotes: C:\WINDOWS\System32\DriverStore\FileRepository\nvdm.inf_amd64_300d97e768347e22\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdm.inf_amd64_300d97e768347e22\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdm.inf_amd64_300d97e768347e22\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdm.inf_amd64_300d97e768347e22\nvldumdx.dll C:\WINDOWS\System32\DriverStore\FileRepository\nvdm.inf_amd64_300d97e768347e22\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdm.inf_amd64_300d97e768347e22\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdm.inf_amd64_300d97e768347e22\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdm.inf_amd64_300d97e768347e22\nvldumd.dll
ID du sous-système: 0b281028
RAM: 8192
Diagnostics
AzureCanvasBackend: direct2d 1.1
AzureCanvasBackend (UI Process): skia
AzureContentBackend: skia
AzureContentBackend (UI Process): skia
AzureFallbackCanvasBackend (UI Process): skia
CMSOutputProfile: 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Display0: 1920x1080@480Hz scales:1.000000|1.000000
DisplayCount: 1
HardwareStretching: both=1 window-only=0 full-screen-only=0 none=0 error=0
OverlaySupport: NV12=Scaling YUV2=Scaling BGRA8=Software RGB10A2=None
SwapChainTearingSupport: Supported
GPUProcessPid: 29640
Rapports de pixels de l’appareil pour les fenêtres: 1
Paramètres ClearType: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
Informations de débogage pour la visibilité des polices: Windows Platform
Adaptateur WebGPU par défaut: [object Object]
Adaptateur WebGPU de secours: [object Object]
Journal des décisions
HW_COMPOSITING: available by default
D3D11_COMPOSITING: available by default
DIRECT2D: available by default
D3D11_HW_ANGLE: available by default
GPU_PROCESS: available by default
WEBRENDER: available by default
WEBRENDER_COMPOSITOR: available by default
WEBRENDER_PARTIAL: available by default
WEBRENDER_SHADER_CACHE: available by default
WEBRENDER_OPTIMIZED_SHADERS: available by default
WEBRENDER_ANGLE: available by default
WEBRENDER_DCOMP_PRESENT: available by default
WEBRENDER_SCISSORED_CACHE_CLEARS: available by defaultblocklisted by env: Blocklisted by gfxInfo
WEBGPU: available by defaultblocked by runtime: WebGPU cannot be enabled in release or beta
WINDOW_OCCLUSION: available by default
VIDEO_HARDWARE_OVERLAY: available by default
VIDEO_SOFTWARE_OVERLAY: available by default
HW_DECODED_VIDEO_ZERO_COPY: available by default
VP8_HW_DECODE: available by default
VP9_HW_DECODE: available by default
REUSE_DECODER_DEVICE: blocked by default: Blocklisted by gfxInfo
BACKDROP_FILTER: available by default
CANVAS_RENDERER_THREAD: available by default
ACCELERATED_CANVAS2D: disabled by default: Disabled by defaultfailed by runtime: Disabled with non-zero canvas worker threads
REMOTE_CANVAS: available by default
Fonctionnalités désactivées par la protection contre les plantages
Solutions de contournement
Journal des échecs
Multimédia
Backend audio: wasapi
Nombre maximum de canaux: 2
Fréquence d’échantillonnage préférée: 48000
Latence aller-retour (écart type): 48.52ms (5.64)
Périphériques de sortie
Nom
Groupe
Fabricant
État
Préféré
Format
Canaux
Fréquence
Latence
Speakers (Realtek(R) Audio)
INTELAUDIO\FUNC_01&VEN_10EC&DEV_0289&SUBSYS_10280B28&REV_1000\5&d63e5ee&0&0001
Enabled
All
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
144 - 480
Casque (Jabra HALO2 v5.18.0 Hands-Free)
BTHHFENUM\BthHFPAudio\8&35c5cf04&0&97
Unplugged
None
default: F32LE, support: S16LE F32LE
1
default: 8000, support: 8000 - 8000
0 - 0
Casque (2- Jabra HALO2 v5.18.0)
BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_VID&00020b0e_PID&abcd\7&386c4ecb&0&002378AB39AA_C00000000
Unplugged
None
default: F32LE, support: S16LE F32LE
2
default: 44100, support: 44100 - 44100
0 - 0
Haut-parleurs (2- AeroBull HD1)
BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_VID&0001000a_PID&ffff\7&386c4ecb&0&7011AE00A2DD_C00000000
Unplugged
None
default: F32LE, support: S16LE F32LE
2
default: 44100, support: 44100 - 44100
0 - 0
Périphériques d’entrée
Nom
Groupe
Fabricant
État
Préféré
Format
Canaux
Fréquence
Latence
Microphone Array (Technologie Intel® Smart Sound pour microphones numériques)
INTELAUDIO\CTLR_DEV_51C8&LINKTYPE_02&DEVTYPE_00&VEN_8086&DEV_AE20&SUBSYS_0B281028&REV_0001\5&d63e5ee&0&0000
Enabled
All
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
96 - 480
Stereo Mix (Realtek(R) Audio)
INTELAUDIO\FUNC_01&VEN_10EC&DEV_0289&SUBSYS_10280B28&REV_1000\5&d63e5ee&0&0001
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
0 - 0
Capacités média
Parcourir la base de données
Variables d’environnement
MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\arono\AppData\Roaming\Thunderbird\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\arono\AppData\Roaming\Thunderbird\Profiles\noodryvh.default-release\crashes\events MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\arono\AppData\Roaming\Thunderbird\Pending Pings MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files\Mozilla Thunderbird\crashreporter-override.ini
Préférences modifiées importantes
accessibility.lastLoadDate: 1543825024
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.amount_written: 925162
browser.cache.disk.capacity: 1048576
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.hashstats_reported: 1
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.display.background_color: #dde2be
browser.display.document_color_use: 1
browser.search.region: FR
dom.apps.reset-permissions: true
extensions.lastAppVersion: 128.5.2
font.internaluseonly.changed: false
font.size.fixed.el: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 14
font.size.variable.x-western: 12
gfx.crash-guard.d3d11layers.appVersion: 78.14.0
gfx.crash-guard.d3d11layers.deviceID: 0x591b
gfx.crash-guard.d3d11layers.driverVersion: 27.20.100.8477
gfx.crash-guard.d3d11layers.feature-d2d: true
gfx.crash-guard.d3d11layers.feature-d3d11: true
gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true
gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true
gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false
gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false
gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true
gfx.crash-guard.status.d3d11layers: 2
gfx.crash-guard.status.d3d9video: 2
gfx.crash-guard.status.glcontext: 2
gfx.crash-guard.status.wmfvpxvideo: 2
gfx.crash-guard.wmfvpxvideo.appVersion: 91.13.0
gfx.crash-guard.wmfvpxvideo.deviceID: 0x591b
gfx.crash-guard.wmfvpxvideo.driverVersion: 27.20.100.8477
gfx.direct3d.last_used_feature_level_idx: 0
idle.lastDailyNotification: 1735239634
layers.mlgpu.sanity-test-failed: true
media.gmp.storage.version.observed: 1
media.hardware-video-decoding.failed: false
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
network.trr.blocklist_cleanup_done: true
places.database.lastMaintenance: 1735135478
places.history.expiration.transient_current_max_pages: 112348
plugin.importedState: true
plugin.state.nppdf: 1
plugin.state.npspwrap: 2
privacy.bounceTrackingProtection.hasMigratedUserActivationData: true
privacy.donottrackheader.enabled: true
privacy.purge_trackers.date_in_cookie_database: 0
security.remote_settings.crlite_filters.checked: 1635108274
security.remote_settings.intermediates.checked: 1635108274
security.sandbox.content.tempDirSuffix: {ce0ab8d1-62c4-4ee3-9dfa-13409e855982}
security.sandbox.plugin.tempDirSuffix: {28ae4b76-0215-4e5a-b812-b79347b614b2}
signon.importedFromSqlite: true
storage.vacuum.last.content-prefs.sqlite: 1733574326
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1733747628
ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.
Préférences verrouillées importantes
fission.autostart.session: true
Base de données « Places »
Accessibilité
Activée: false Empêcher l’accessibilité: 0 Utilisation d’un gestionnaire accessible: Générateur d’accessibilité:
Versions des bibliothèques
Version minimale attendue
Version utilisée
NSPR
4.35
4.35
NSS
3.101.1
3.101.1
NSSSMIME
3.101.1
3.101.1
NSSSSL
3.101.1
3.101.1
NSSUTIL
3.101.1
3.101.1
Bac à sable
Niveau du bac à sable pour les processus de contenu: 0 Niveau effectif du bac à sable pour les processus de contenu: 1 État de verrouillage Win32k pour le processus de contenu: Win32k Lockdown enabled -- default value is true Niveau du bac à sable pour les processus du GPU: 1
Cache de démarrage
Chemin du cache disque: C:\Users\arono\AppData\Local\Thunderbird\Profiles\noodryvh.default-release\startupCache\startupCache.8.little Ignorer le cache disque: false Cache disque trouvé à l’initialisation: true Écriture dans le cache disque: false
Langue et internationalisation
Paramètres d’application
Langues demandées: ["fr"]
Langues disponibles: ["en-US","fr"]
Langues de l’application: ["fr","en-US"]
Préférences régionales: ["fr-FR"]
Langue par défaut: "fr"
Système d’exploitation
Langues du système: ["fr-FR"]
Préférences régionales: ["fr-FR"]
Débogage à distance (protocole Chromium)
Accepter les connexions: URL:
Impression
Paramètres d’impression modifiés
print_printer: Canon MG3600 series Printer WS print.more-settings.open: true print.printer_Canon_MG3100_series_Printer.print_bgcolor: false print.printer_Canon_MG3100_series_Printer.print_bgimages: false print.printer_Canon_MG3100_series_Printer.print_duplex: -437918235 print.printer_Canon_MG3100_series_Printer.print_edge_bottom: 0 print.printer_Canon_MG3100_series_Printer.print_edge_left: 0 print.printer_Canon_MG3100_series_Printer.print_edge_right: 0 print.printer_Canon_MG3100_series_Printer.print_edge_top: 0 print.printer_Canon_MG3100_series_Printer.print_evenpages: true print.printer_Canon_MG3100_series_Printer.print_footercenter: print.printer_Canon_MG3100_series_Printer.print_footerleft: &PT print.printer_Canon_MG3100_series_Printer.print_footerright: &D print.printer_Canon_MG3100_series_Printer.print_headercenter: print.printer_Canon_MG3100_series_Printer.print_headerleft: &T print.printer_Canon_MG3100_series_Printer.print_headerright: &U print.printer_Canon_MG3100_series_Printer.print_in_color: true print.printer_Canon_MG3100_series_Printer.print_margin_bottom: 0.5 print.printer_Canon_MG3100_series_Printer.print_margin_left: 0.5 print.printer_Canon_MG3100_series_Printer.print_margin_right: 0.5 print.printer_Canon_MG3100_series_Printer.print_margin_top: 0.5 print.printer_Canon_MG3100_series_Printer.print_oddpages: true print.printer_Canon_MG3100_series_Printer.print_orientation: 0 print.printer_Canon_MG3100_series_Printer.print_page_delay: 50 print.printer_Canon_MG3100_series_Printer.print_paper_data: 9 print.printer_Canon_MG3100_series_Printer.print_paper_height: -1,00 print.printer_Canon_MG3100_series_Printer.print_paper_name: print.printer_Canon_MG3100_series_Printer.print_paper_size_unit: 1 print.printer_Canon_MG3100_series_Printer.print_paper_width: -1,00 print.printer_Canon_MG3100_series_Printer.print_resolution: 600 print.printer_Canon_MG3100_series_Printer.print_reversed: false print.printer_Canon_MG3100_series_Printer.print_scaling: 1,00 print.printer_Canon_MG3100_series_Printer.print_shrink_to_fit: true print.printer_Canon_MG3100_series_Printer.print_to_file: false print.printer_Canon_MG3100_series_Printer.print_unwriteable_margin_bottom: 0 print.printer_Canon_MG3100_series_Printer.print_unwriteable_margin_left: 0 print.printer_Canon_MG3100_series_Printer.print_unwriteable_margin_right: 0 print.printer_Canon_MG3100_series_Printer.print_unwriteable_margin_top: 0 print.printer_Canon_MG3600_series_Printer_(Copie_3).print_bgcolor: false print.printer_Canon_MG3600_series_Printer_(Copie_3).print_bgimages: false print.printer_Canon_MG3600_series_Printer_(Copie_3).print_duplex: 0 print.printer_Canon_MG3600_series_Printer_(Copie_3).print_edge_bottom: 0 print.printer_Canon_MG3600_series_Printer_(Copie_3).print_edge_left: 0 print.printer_Canon_MG3600_series_Printer_(Copie_3).print_edge_right: 0 print.printer_Canon_MG3600_series_Printer_(Copie_3).print_edge_top: 0 print.printer_Canon_MG3600_series_Printer_(Copie_3).print_footercenter: print.printer_Canon_MG3600_series_Printer_(Copie_3).print_footerleft: &PT print.printer_Canon_MG3600_series_Printer_(Copie_3).print_footerright: &D print.printer_Canon_MG3600_series_Printer_(Copie_3).print_headercenter: print.printer_Canon_MG3600_series_Printer_(Copie_3).print_headerleft: &T print.printer_Canon_MG3600_series_Printer_(Copie_3).print_headerright: &U print.printer_Canon_MG3600_series_Printer_(Copie_3).print_in_color: true print.printer_Canon_MG3600_series_Printer_(Copie_3).print_margin_bottom: 0.5 print.printer_Canon_MG3600_series_Printer_(Copie_3).print_margin_left: 0.5 print.printer_Canon_MG3600_series_Printer_(Copie_3).print_margin_right: 0.5 print.printer_Canon_MG3600_series_Printer_(Copie_3).print_margin_top: 0.5 print.printer_Canon_MG3600_series_Printer_(Copie_3).print_orientation: 0 print.printer_Canon_MG3600_series_Printer_(Copie_3).print_page_delay: 50 print.printer_Canon_MG3600_series_Printer_(Copie_3).print_paper_height: 296.968 print.printer_Canon_MG3600_series_Printer_(Copie_3).print_paper_id: 9 print.printer_Canon_MG3600_series_Printer_(Copie_3).print_paper_size_unit: 1 print.printer_Canon_MG3600_series_Printer_(Copie_3).print_paper_width: 209.973 print.printer_Canon_MG3600_series_Printer_(Copie_3).print_resolution: 600 print.printer_Canon_MG3600_series_Printer_(Copie_3).print_reversed: false print.printer_Canon_MG3600_series_Printer_(Copie_3).print_scaling: 1 print.printer_Canon_MG3600_series_Printer_(Copie_3).print_shrink_to_fit: true print.printer_Canon_MG3600_series_Printer_(Copie_3).print_to_file: false print.printer_Canon_MG3600_series_Printer_(Copie_3).print_unwriteable_margin_bottom: 20 print.printer_Canon_MG3600_series_Printer_(Copie_3).print_unwriteable_margin_left: 13 print.printer_Canon_MG3600_series_Printer_(Copie_3).print_unwriteable_margin_right: 13 print.printer_Canon_MG3600_series_Printer_(Copie_3).print_unwriteable_margin_top: 12 print.printer_Microsoft_Print_to_PDF.print_bgcolor: false print.printer_Microsoft_Print_to_PDF.print_bgimages: false print.printer_Microsoft_Print_to_PDF.print_duplex: 0 print.printer_Microsoft_Print_to_PDF.print_edge_bottom: 0 print.printer_Microsoft_Print_to_PDF.print_edge_left: 0 print.printer_Microsoft_Print_to_PDF.print_edge_right: 0 print.printer_Microsoft_Print_to_PDF.print_edge_top: 0 print.printer_Microsoft_Print_to_PDF.print_evenpages: true print.printer_Microsoft_Print_to_PDF.print_footercenter: print.printer_Microsoft_Print_to_PDF.print_footerleft: &PT print.printer_Microsoft_Print_to_PDF.print_footerright: &D print.printer_Microsoft_Print_to_PDF.print_headercenter: print.printer_Microsoft_Print_to_PDF.print_headerleft: &T print.printer_Microsoft_Print_to_PDF.print_headerright: &U print.printer_Microsoft_Print_to_PDF.print_in_color: true print.printer_Microsoft_Print_to_PDF.print_margin_bottom: 0.5 print.printer_Microsoft_Print_to_PDF.print_margin_left: 0.5 print.printer_Microsoft_Print_to_PDF.print_margin_right: 0.5 print.printer_Microsoft_Print_to_PDF.print_margin_top: 0.5 print.printer_Microsoft_Print_to_PDF.print_oddpages: true print.printer_Microsoft_Print_to_PDF.print_orientation: 0 print.printer_Microsoft_Print_to_PDF.print_page_delay: 50 print.printer_Microsoft_Print_to_PDF.print_paper_data: 9 print.printer_Microsoft_Print_to_PDF.print_paper_height: -1,00 print.printer_Microsoft_Print_to_PDF.print_paper_name: print.printer_Microsoft_Print_to_PDF.print_paper_size_unit: 1 print.printer_Microsoft_Print_to_PDF.print_paper_width: -1,00 print.printer_Microsoft_Print_to_PDF.print_resolution: 600 print.printer_Microsoft_Print_to_PDF.print_reversed: false print.printer_Microsoft_Print_to_PDF.print_scaling: 1,00 print.printer_Microsoft_Print_to_PDF.print_shrink_to_fit: true print.printer_Microsoft_Print_to_PDF.print_to_file: false print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_bottom: 0 print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_left: 0 print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_right: 0 print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_top: 0
Змінено
Усі відповіді (8)
Thunderbird has been crashing regularly on my Dell Alienware computer (freezes).
Crashing and freezing isn't the same thing.
Try to start Windows 10 in safe mode with networking enabled.
Does the problem go away?
Windows safe mode disables anti-virus software. This is a troubleshooting step, not a solution.
Thank's for your response. My operating system is Windows 11 up to date. Freezing is random and not improved in no-fail mode
Can you confirm you did start Windows in safe mode?
Sorry for the silence, but I've been very busy... When I try to restart in safe mode, Thunderbird won't load...
aron.olivier.1960 said
When I try to restart in safe mode, Thunderbird won't load...
Did you restart it *with Networking*?
Yes of course
Try 128.6.0esr from download https://www.thunderbird.net/en-US/download/esr/ and reinstall. (not high hopes though)
@araon,
Is it now better?