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E-mail problems with bellsouth.net after TB update

  • 3 відповіді
  • 0 мають цю проблему
  • 6 переглядів
  • Остання відповідь від amncon

amncon
amncon

Hello,

I am running Thunderbird 115.13.0 and cannot get e-mail from my bellsouth.net account on my MacBook Pro #6 computer. I get the error messages below. I have another MacBook Pro #5 running Thunderbird 102.15.1 that is receiving e-mails just fine. As far as I can see the server settings on the two computers are the same. Any advice about how to proceed? Thanks for any ideas.

Al

Hello, I am running Thunderbird 115.13.0 and cannot get e-mail from my bellsouth.net account on my MacBook Pro #6 computer. I get the error messages below. I have another MacBook Pro #5 running Thunderbird 102.15.1 that is receiving e-mails just fine. As far as I can see the server settings on the two computers are the same. Any advice about how to proceed? Thanks for any ideas. Al
Прикріплені знімки екрана

Усі відповіді (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor

I suggest you try generating a new mailkey instead of your password and see if that is the issue. https://www.att.com/support/article/email-support/KM1240308/

sfhowes
sfhowes
  • Top 10 Contributor

AT&T requires unique secure keys for each computer, even if it's the same account on each one.

amncon
amncon Власник питання

Thank you Matt and sfhowes for your replies. I will think some more about the AT&T secure keys for each computer as I am trying to move away from using bellsouth.net - att.net - yahoo accounts as they have always been troublesome. (I read some of Matt's comments about similar problems others have faced with them years ago, so i am not alone.) This latest experience is accelerating my change over schedule to stop using the att-yahoo e-mail.