Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Learn More

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Can't log in to Firefox Account for Sync

  • 6 відповідей
  • 0 мають цю проблему
  • 17 переглядів
  • Остання відповідь від jonzn4SUSE

more options

Hello,

When I try to log in to my Firefox Sync account with my email address ( morgan@eml.cc ), it takes my password and then says I have to put in a verification code that was emailed to me. I put in that code, and then instead of logging me in, sends me back to the password page with a message that my password was wrong.

However, if I intentionally put in the wrong password, it immediately tells me it was wrong instead of doing the verification code thing. So I feel pretty certain I'm putting in the right password.

I had to create a new account just to ask this question; thankfully I had an email address I hadn't associated with a Firefox account yet.

Thanks in advance!

-Morgan

Hello, When I try to log in to my Firefox Sync account with my email address ( morgan@eml.cc ), it takes my password and then says I have to put in a verification code that was emailed to me. I put in that code, and then instead of logging me in, sends me back to the password page with a message that my password was wrong. However, if I intentionally put in the wrong password, it immediately tells me it was wrong instead of doing the verification code thing. So I feel pretty certain I'm putting in the right password. I had to create a new account just to ask this question; thankfully I had an email address I hadn't associated with a Firefox account yet. Thanks in advance! -Morgan

Усі відповіді (6)

more options

Try signing in at the link below (remove the blank space).

https://accounts.firefox. com/signin

more options

Huh, weirdly I can log in to the accounts website, but not Sync.

more options

morgan.wahl said

Huh, weirdly I can log in to the accounts website, but not Sync.

I'm having the same problem. I can log into the accounts website just fine. But when I click on the browser button to log in to sync everything and put the same ID/password, it keeps saying the password is incorrect.

more options

.....

Змінено jonzn4SUSE

more options

.....

Змінено jonzn4SUSE

more options

.....

Змінено jonzn4SUSE