Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Thunderbird stops fetching new messages

  • 4 відповіді
  • 3 мають цю проблему
  • 5 переглядів
  • Остання відповідь від arturpires1

more options

I have Thunderbird configured to fetch new messages every 2 minutes, but sometimes it stops looking for new messages. Last Monday, when I went looking at the emails that I received during the weekend I only had emails from Friday. As I receive on my email notifications from several daily backups I knew that there were messages missing, so I had to manually tel Thunderbird to fetch new messages to be able to see the messages from Saturday and Sunday.

This happens almost every day.

PS: I never turn off the computer and I only close Thunderbird when I think it's using too much memory, like a few minutes ago, when it was using almost 300MB instead of the usual less than 200MB.

I have Thunderbird configured to fetch new messages every 2 minutes, but sometimes it stops looking for new messages. Last Monday, when I went looking at the emails that I received during the weekend I only had emails from Friday. As I receive on my email notifications from several daily backups I knew that there were messages missing, so I had to manually tel Thunderbird to fetch new messages to be able to see the messages from Saturday and Sunday. This happens almost every day. PS: I never turn off the computer and I only close Thunderbird when I think it's using too much memory, like a few minutes ago, when it was using almost 300MB instead of the usual less than 200MB.

Усі відповіді (4)

more options

Does it make any difference if you change the frequency to 10 mins.? Is this a POP account? Most IMAP accounts download to TB as soon as messages arrive at the server.

more options

I changed the frequency to 10 minutes, let's see what happens. Why would that make a difference?

And yes, it's a POP3 account.

I don't know if it makes a change, but I am using Windows 7.

more options

Some mail services might show sporadic downloading if the time between checks is too low, which is not easy to define. You should find out fairly soon if it makes any difference.

I don't think the version of Windows matters, but the brand of antivirus or other security software might have an impact if it's interfering with TB. As a general rule, the TB profile should be excluded from AV scanning, and AV scanning of secure connections should be disabled.

more options

Changing the frequency didn't make a difference, it still stops fetching new emails.