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Firefox / Regulary cpu usage in Windows & Linux - who has same problem?

  • 7 відповідей
  • 3 мають цю проблему
  • 28 переглядів
  • Остання відповідь від FredMcD

Hello!

Already a long time i have strange problem in Firefox (even in the current v56.0.2 version) under Windows 7 & Linux (Ubuntu 16.04 LTE). Problem occurs every day in many times.

Manifestations: when i have browsing even with 1-2 tabs the firefox begins to eat one core of CPU. If computer has 8 cores - a firefox eats 13%. If OS is Ubuntu - i see 100% in top command (100% there is one core load). Sometime Firefox hangs up, sometime i can do "Quit".

But! After quiting i see firefox process to be eating same volume CPU (one core only). If i start again Firefox i see warning that the firefox is running. To repair this problem i do: in Windows i kill process by manually through Task manager, in Ubuntu i do "killall -HUP firefox". When i start firefox again after a few time problem comes to me again...

Same problem exists a long time. I saw this in 54, 55 versions of Firefox.

This problem is aggravated by the fact that it is not reported through crash reports (about:crashes) because it's not crash for firefox itself... This problem may be diagnosted only by Night buildes but i tried to install Night build and it very buggy but i should work... So i cannot catch a reasons of this bug. I even tried to run Safe mode many times but problem comes to again and again. It not related with amount of opened tabs! I see it with only one (!) empty tab! I tried to delete Firefox account and did the new account for synchronization. It didn't help to me in anyway...

I don't know what happens with Firefox but it happens and it is there! I even think about a hidden mining of cryptocurrencies installed to all releases of Firefox. I cannot other imagine why it regulary is there and not to be fixed. And i don't see many topics about this but it definitely exists! And i don't know what can i do :( I disabled many not-important for me add-ons but problem exists.

Please write to here anybody who sees same problem regulary!

Best regards, Alexey

Hello! Already a long time i have strange problem in Firefox (even in the current v56.0.2 version) under Windows 7 & Linux (Ubuntu 16.04 LTE). Problem occurs every day in many times. Manifestations: when i have browsing even with 1-2 tabs the firefox begins to eat one core of CPU. If computer has 8 cores - a firefox eats 13%. If OS is Ubuntu - i see 100% in top command (100% there is one core load). Sometime Firefox hangs up, sometime i can do "Quit". But! After quiting i see firefox process to be eating same volume CPU (one core only). If i start again Firefox i see warning that the firefox is running. To repair this problem i do: in Windows i kill process by manually through Task manager, in Ubuntu i do "killall -HUP firefox". When i start firefox again after a few time problem comes to me again... Same problem exists a long time. I saw this in 54, 55 versions of Firefox. This problem is aggravated by the fact that it is not reported through crash reports (about:crashes) because it's not crash for firefox itself... This problem may be diagnosted only by Night buildes but i tried to install Night build and it very buggy but i should work... So i cannot catch a reasons of this bug. I even tried to run Safe mode many times but problem comes to again and again. It not related with amount of opened tabs! I see it with only one (!) empty tab! I tried to delete Firefox account and did the new account for synchronization. It didn't help to me in anyway... I don't know what happens with Firefox but it happens and it is there! I even think about a hidden mining of cryptocurrencies installed to all releases of Firefox. I cannot other imagine why it regulary is there and not to be fixed. And i don't see many topics about this but it definitely exists! And i don't know what can i do :( I disabled many not-important for me add-ons but problem exists. Please write to here anybody who sees same problem regulary! Best regards, Alexey

Обране рішення

This may help you; How to crash Firefox (All Systems); Instructions here; https://developer.mozilla.org/en-US/docs/Mozilla/How_to_report_a_hung_Firefox

This link has a program that can crash Firefox.

Читати цю відповідь у контексті 👍 1

Усі відповіді (7)

Please consider turning on send info to Mozilla before posting a question. This helps us help you. Am shooting in the dark. I would have known below if you had turned it on.

You need to do instructions backwards to disable Multi core Process .

See if Multi-Processor Support is turned on. Multi-processor support feature may be disabled depending on your setup (it was for me) - you can check this by launching Firefox, then enter in "about:support" in the address bar; near the bottom, you should see a heading that says: "Multiprocess Windows", then look at the value next to it. If it says "0/1", then that means it's disabled. so if is 0/2 or higher it is turned on.

You can try to modify multi-process settings to see if this has effect.

   set dom.ipc.processCount to 1 if it is currently set to a higher value (4)
   disable multi-process windows in Firefox 

You can disable multi-process windows in Firefox by setting these prefs to false on the about:config page.

browser.tabs.remote.autostart = false browser.tabs.remote.autostart.2 = false

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.

http://kb.mozillazine.org/about:config http://www.ghacks.net/2016/07/22/multi-process-firefox/

Note : Firefox 56.0.2 is current release https://www.mozilla.org/firefox/all/ Full Version Installer Note : Firefox 57 Quantum release date Nov 14th https://www.mozilla.org/en-US/firefox/quantum/ Note : Legacy Extensions will be disabled and or removed.

Please let us know if this solved your issue or if need further assistance.

Вибране рішення

This may help you; How to crash Firefox (All Systems); Instructions here; https://developer.mozilla.org/en-US/docs/Mozilla/How_to_report_a_hung_Firefox

This link has a program that can crash Firefox.

Pkshadow said

See if Multi-Processor Support is turned on. Multi-processor support feature may be disabled depending on your setup (it was for me) - you can check this by launching Firefox, then enter in "about:support" in the address bar; near the bottom, you should see a heading that says: "Multiprocess Windows", then look at the value next to it. If it says "0/1", then that means it's disabled. so if is 0/2 or higher it is turned on.

Why you wrote to me about multi-core supporting if my problem that the Firefox cosumes ONE core only? Did you read my problem descrioption or this standard auto-reply?

FredMcD said

This may help you; How to crash Firefox (All Systems); Instructions here; https://developer.mozilla.org/en-US/docs/Mozilla/How_to_report_a_hung_Firefox This link has a program that can crash Firefox.

Thank you for your answer! I think it is what i need. I will try to make crash dump in Windows & Linus and i will send the report.

FredMcD said

This may help you;

I downloaded the crashfirefox.exe and i had run in cmd.exe after i run the crashfirefox.exe and i got this:

[...] (big list of processes running ... Checking process 7620, "firefox.exe" Could not create remote thread.

My firefox now doesn't hung. May be this is reason? But i think this tool should make dump of crash in anyway. :(

And i had read "The tool also has command-line options to kill processes with other names or by process ID." but i cannot see options (i tried --help or -h or /? options - nothing...)

I googled and now i downloaded by manually crashfirefox64.exe And i could get crash but firefox now works fine so i try now to delete normal posted crash :)

Good to hear. Keep us posted.