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crashes on facebook,even after a complete fresh install

  • 7 відповідей
  • 1 має цю проблему
  • 135 переглядів
  • Остання відповідь від alex_mayorga
  • Архівовано

I was having problems with firefox hanging and crashing when viewing videos on facebook.I went through my computer and removed every trace of firefox.I then did a fresh install.I did not make any changes, or install any add ons.I went to facebook,scrolled through my news feed,and watched videos.Firefox promptly hanged, and then crashed, on the third video I watched on my news feed.I have been sending in error reports for months on this,but nothing has ever come of it.

I was having problems with firefox hanging and crashing when viewing videos on facebook.I went through my computer and removed every trace of firefox.I then did a fresh install.I did not make any changes, or install any add ons.I went to facebook,scrolled through my news feed,and watched videos.Firefox promptly hanged, and then crashed, on the third video I watched on my news feed.I have been sending in error reports for months on this,but nothing has ever come of it.

Усі відповіді (7)

¡Hola Ben!

Please follow https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help#w_get-help-fixing-this-crash

Post the link to the resulting new questions here for follow up.

¡Gracias!

I've been through that numerous times.

Oh,and no crash reports available.

Opps duplicate

Змінено ben2go

Does Firefox Beta from https://www.mozilla.org/en-US/firefox/channel/ improve things?

Змінено alex_mayorga

alex_mayorga said

Does Firefox Beta from https://www.mozilla.org/en-US/firefox/channel/ improve things?

I tried that.No good.Now when scrolling through pages,it suddenly goes black,without warning.I have to start task manager,and force Firefox to shut down.I had to do this before a few times,with the original problem.