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WIFI (Pem) Certificate import failed

Jose відповів
Jose

Hello, I'm trying to connect to the university Wifi network (in Europe is eduroam) and when I select import the pem certificate file I get an error saying that the import failed and that is probably due to a damaged certificate file. This can't be the case because I am using the same file in my laptop and used to use it in one android phone when I had one.

Any suggestion will be welcomed!! Thanks in advance, Jose.

Hello, I'm trying to connect to the university Wifi network (in Europe is eduroam) and when I select import the pem certificate file I get an error saying that the import failed and that is probably due to a damaged certificate file. This can't be the case because I am using the same file in my laptop and used to use it in one android phone when I had one. Any suggestion will be welcomed!! Thanks in advance, Jose.

Усі відповіді (2)

Вибране рішення

Hi arsat

You are referring to a Firefox for Android or Windows issues right? Not Firefox for iOS correct?

Regardless we need more troubleshooting information to help you. Please tell us what device (laptop, iPhone, Android phone, tablet etc), what version of the operating system, what you did exactly, what happened and what you expected!

Cheers!

...Roland

Roland Tanglao said

Hi arsat You are referring to a Firefox for Android or Windows issues right? Not Firefox for iOS correct? Regardless we need more troubleshooting information to help you. Please tell us what device (laptop, iPhone, Android phone, tablet etc), what version of the operating system, what you did exactly, what happened and what you expected! Cheers! ...Roland

OK, so now I realize that I put this question under FF for IOS and it is actually a firefox phone that I have.

Sorry, it's my mistake. I will repost this issue with the correct information.

My best, Jose.