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I have folders that when clicked on = error message: mailbox does not exist or must be subscribed to. How do I fix? Need to view items in folders

cwood

I have folders within my email I am using for work. When I open thunderbird, i get the following error message: The current opperation on " File Name" (whichever file I have clicked on to open) did not succeed. The mail server for account cwood@visualtechniques.com responded: mailbox does not exist or must be subscribed to.

Please tell me how to fix this issue. This is causing big problems for me because I can't access important emails that have been filed!

I have folders within my email I am using for work. When I open thunderbird, i get the following error message: The current opperation on " File Name" (whichever file I have clicked on to open) did not succeed. The mail server for account cwood@visualtechniques.com responded: mailbox does not exist or must be subscribed to. Please tell me how to fix this issue. This is causing big problems for me because I can't access important emails that have been filed!

Усі відповіді (3)

Can you confirm this is an IMAP account?

Yes, this is an IMAP account

Check whether you're subscribed to those folders. File (Alt-F) - Subscribe