Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Learn More

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Installing Firefox via batch file updates program however maintenance service remains at old version

  • 2 відповіді
  • 2 мають цю проблему
  • 16 переглядів
  • Остання відповідь від jay_99999

jay_99999
jay_99999
more options

I have followed the instructions here https://wiki.mozilla.org/Software_Update:Manually_Installing_a_MAR_file to update Firefox using the mar files made available. This works fine - firefox is updated and shows as succeeded in the update.status file created. I then run the after install helper process and this updates firefox to the correct version in add/remove programs (before running this step, looks like firefox is upgraded correctly but still showing old version in add/remove programs). If however I click on the maintenance service and look at the version, it still shows the version from which it was upgraded. Everything appears to work fine however I am concerned that this might cause an issue for future updates? If I update firefox manually (by going to Help -> About Firefox), then the maintenance service version is also updated as expected. If I look at the look at the properties of the maintenanceservice.exe program in the firefox folder, it is correct on the latest version. I have tested this on windows xp (32 bit). Any suggestions?

I have followed the instructions here https://wiki.mozilla.org/Software_Update:Manually_Installing_a_MAR_file to update Firefox using the mar files made available. This works fine - firefox is updated and shows as succeeded in the update.status file created. I then run the after install helper process and this updates firefox to the correct version in add/remove programs (before running this step, looks like firefox is upgraded correctly but still showing old version in add/remove programs). If however I click on the maintenance service and look at the version, it still shows the version from which it was upgraded. Everything appears to work fine however I am concerned that this might cause an issue for future updates? If I update firefox manually (by going to Help -> About Firefox), then the maintenance service version is also updated as expected. If I look at the look at the properties of the maintenanceservice.exe program in the firefox folder, it is correct on the latest version. I have tested this on windows xp (32 bit). Any suggestions?

Змінено jay_99999

Усі відповіді (2)

guigs
guigs
more options

Hi jay_99999, I understand that if you click on the maintenance service that it still shows the version of the previous upgrade. Will this happen in future updates? This I do not know and filing a bug with the steps to reproduce this would go a long way. [bugzilla.mozilla.org]

My only troubleshooting question is: 

Does it show up as the wrong version after you restart the computer?

Also what is:

. If I look at the look at the properties of the maintenanceservice.exe program in the firefox folder, it is correct on the latest version.

Cheers.

jay_99999
jay_99999 Власник питання
more options

Thanks for the response. I will create a bug case and go from there.

I can confirm that it still shows the incorrect version of maintenance after rebooting (in Add/Remove programs) however if you look at the maintenanceservice.exe program, it is the correct version.

Thanks