Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Learn More

Installation says I need Firefox 4 but that I'm running Firefox 3.6.1 however when I go to properties it shows Firefox 4.00

  • 3 yanıt
  • 6 kişi bu sorunu yaşıyor
  • 7 gösterim
  • Son yanıtı yazan: Frandou

more options

I installed Firefox 4 on my laptop(upgraded) and when I needed to instal an extension it says I need Firefox 4 to run and that I'm running Firefox 3.6.10. (I have this already installed on my desktop no problem)

I installed Firefox 4 on my laptop(upgraded) and when I needed to instal an extension it says I need Firefox 4 to run and that I'm running Firefox 3.6.10. (I have this already installed on my desktop no problem)

Seçilen çözüm

Followed above instructions but reset is greyed out

Bu yanıtı konu içinde okuyun 👍 0

Tüm Yanıtlar (3)

more options

Your user agent string (identifies the version of Firefox) is shown as "Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.9.2.10) Gecko/20100914 Firefox/3.6.10 (.NET CLR 3.5.30729) FBSMTWB" which indicates that Firefox 3.6.10 is installed.

Try resetting the user agent string:

  1. Type about:config into the location bar and press enter
  2. Accept the warning message that appears, you will be taken to a list of preferences
  3. In the filter box at the top type general.useragent, this should bring up a small number of preferences
  4. Right-click on each one and choose Reset

It should hopefully then correctly identify the version of Firefox being used.

For more details see https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser

more options

Seçilen çözüm

Followed above instructions but reset is greyed out

more options

Well I followed the instructions and wowee, all working properly and no more problems.