Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Learn More

Made a new sync account by mistake. How do I login to my old account?

  • 3 yanıt
  • 1 kişi bu sorunu yaşıyor
  • 11 gösterim
  • Son yanıtı yazan: italomaia

more options

Hi! As I setup my new OS installation, had to regain my sync info. Wen to sync and, by mistake, created a new sync account using the same e-mail AND password as my old one (which had all my bookmarks, etc). Now I can retrieve my old data. What can I do?

Hi! As I setup my new OS installation, had to regain my sync info. Wen to sync and, by mistake, created a new sync account using the same e-mail AND password as my old one (which had all my bookmarks, etc). Now I can retrieve my old data. What can I do?

Seçilen çözüm

What Firefox version did you use previously?

Firefox 29 and later use a different Sync version that use a Firefox account and use different servers.

You would have to install a Firefox 28 version to get access to that older Sync data if you really need this data and once done update Firefox once again.


Bu yanıtı konu içinde okuyun 👍 1

Tüm Yanıtlar (3)

more options

Sorry, creating a new Sync account using the same username and password would overwrite any data in that account on the Sync server.

Do you have any other devices connected to Sync? IOW, a device that would still have your data that was in Sync?

more options

Seçilen çözüm

What Firefox version did you use previously?

Firefox 29 and later use a different Sync version that use a Firefox account and use different servers.

You would have to install a Firefox 28 version to get access to that older Sync data if you really need this data and once done update Firefox once again.


more options

That's nice to know. I had a device here with my old sync data. It did the trick. The firefox tip was pretty good too. Glad didn't need it. Thanks!