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I cannot log into AOL. I can go into facebook, yahoo and AOL mail but not AOL/

  • 1 reply
  • 1 has this problem
  • 11 views
  • Last reply by cor-el

ginamoran
ginamoran
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When I launch Mozilla from my home computer, I have AOL as my home page and I keep getting an error. I'm able to go to facebook, yahoo, AOL mail but not AOL.com. I have windows XP. Any suggestions?

When I launch Mozilla from my home computer, I have AOL as my home page and I keep getting an error. I'm able to go to facebook, yahoo, AOL mail but not AOL.com. I have windows XP. Any suggestions?

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cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Please Update to the latest Firefox 20.0.x version.

  • Help > About Firefox

The Firefox Firefox 14.0.1 version that you currently run is no longer supported with security updates

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"