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cannot install new version after downloading - no promp appears

bltarlin
bltarlin
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Download of Firefox 9.0.1 seems to be successful but that's all. Your site says to drag icon into applications upon prompt but there is no prompt. I cannot figure out how to install it. Icon for old version is on the dock but not in applications and cannot be dragged there.

Download of Firefox 9.0.1 seems to be successful but that's all. Your site says to drag icon into applications upon prompt but there is no prompt. I cannot figure out how to install it. Icon for old version is on the dock but not in applications and cannot be dragged there.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
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https://support.mozilla.com/en-US/kb/Installing+Firefox+on+Mac