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Firefox will not close

AnthonyMoye
AnthonyMoye
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Two issues. When I close the browser it doesn'y not end the firefox process. In order to re-open the browser I have to go to task manager, stop process and then reclick the firefox icon. Second issue, I have been watching videos on nbcsports.com with no issue until a couple days ago. Now when I click to open the video, which uses silverlight and should open in another window, nothing happens. Also I am unable to click on e-mails to open them. Checked these sites on other computers with firefox and it worked fine, so it is a setting on my computer or firefox that has somehow been changed.

Two issues. When I close the browser it doesn'y not end the firefox process. In order to re-open the browser I have to go to task manager, stop process and then reclick the firefox icon. Second issue, I have been watching videos on nbcsports.com with no issue until a couple days ago. Now when I click to open the video, which uses silverlight and should open in another window, nothing happens. Also I am unable to click on e-mails to open them. Checked these sites on other computers with firefox and it worked fine, so it is a setting on my computer or firefox that has somehow been changed.

All Replies (2)

David McRitchie
David McRitchie
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To properly close Firefox use he File > Exit, it may not always work but it won't fail anything like just closing the window the that X in the upper right corner.

Went to your link and the two movies I brought up were running with Adobe Flash 10.3.181.34 which I could see by right-clicking within the movie.

AnthonyMoye
AnthonyMoye Question owner
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I have the Tour de France all access package through that website, which is a paid service and according to their support personnel is running silverlight. When I scroll over the link a message appears where the loading bar should be that says: javascript:; The link also highlights but when I click on it nothing happens. I went through their tech page and updated all the programs and plugins they recommended, and like I said I had been watching with no issue until just recently, last Tuesday I think.