Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

yahoo mail button keeps disappearing

  • 1 reply
  • 4 have this problem
  • 3 views
  • Last reply by Xircal

more options

when I open firefox browser my yahoo mail button is normally on tool bar. sometimes once I have opened yahoo mail the button dissappears and I cannot recover it. Even re-booting PC does not always resolve the problem but then out of the blue it will reappear again

when I open firefox browser my yahoo mail button is normally on tool bar. sometimes once I have opened yahoo mail the button dissappears and I cannot recover it. Even re-booting PC does not always resolve the problem but then out of the blue it will reappear again

All Replies (1)

more options

Update Adobe Flash via http://get.adobe.com/flashplayer/

If that doesn't fix the problem, please do the following:

  1. Click Help | Restart with Add-ons disabled.

  2. In the next menu which appears, checkmark: "Reset toolbars and Controls".

  3. Finally, click the button called "Make changes and restart".

  4. Reinstall your Yahoo mail button again.

N.B. The Yahoo toolbar is listed as a problematical extension. See http://kb.mozillazine.org/Problematic_extensions