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back/forward buttons still not working after following Firefox troubleshooting advice

  • 2 replies
  • 103 have this problem
  • 23 views
  • Last reply by karstesk

jan.nicholson
jan.nicholson
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back/forward buttons stopped working a few days ago. have tried the 4 actions listed on support page (show Nav Bar/ Restore Defaults/ disable add-ons/ Reset) however back/forward buttons remain grey and inoperable. Also, when I go into Tools or View these also turn pale grey and become inaccessible. I have to exit the browser completely before I can use them again

back/forward buttons stopped working a few days ago. have tried the 4 actions listed on support page (show Nav Bar/ Restore Defaults/ disable add-ons/ Reset) however back/forward buttons remain grey and inoperable. Also, when I go into Tools or View these also turn pale grey and become inaccessible. I have to exit the browser completely before I can use them again

All Replies (2)

TonyE
TonyE
  • Moderator
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The file that stores history may be damaged, for details on fixing that see http://kb.mozillazine.org/Locked_or_damaged_places.sqlite

karstesk
karstesk
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I uninstalled the yahoo toolbar I accidentally got installed and firefox started to behave normally after restart.