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Downloads appear to be disabled.

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by stecklars

AnonymousUser
AnonymousUser
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Hi! I'm running Firefox on Windows XP. For some reason, I can't download anything. When I look in "Tools/Options", the 'Save files to:' dialogue box is greyed out, no matter what I do.

The downloads window is permanently empty.

Because we're in China, we have unbelievable problems with viruses, so are running Kaspersky, Panda and Threatfire simultaneously. I was wondering whether this might eb the cause, but the greyed out window in Firefox options suggests maybe not.

Any suggestions?

Hi! I'm running Firefox on Windows XP. For some reason, I can't download anything. When I look in "Tools/Options", the 'Save files to:' dialogue box is greyed out, no matter what I do. The downloads window is permanently empty. Because we're in China, we have unbelievable problems with viruses, so are running Kaspersky, Panda and Threatfire simultaneously. I was wondering whether this might eb the cause, but the greyed out window in Firefox options suggests maybe not. Any suggestions?

All Replies (1)

stecklars
stecklars
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Please try this: http://kb.mozillazine.org/Unable_to_save_or_download_files