ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 3.6 will not open, uninstalled & reinstalled but still unable to open any web browser except IE8

  • 7 การตอบกลับ
  • 41 คนมีปัญหานี้
  • 13 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย RJL19939

more options

Firefox 3.6 will not open, uninstalled & reinstalled but still unable to open Firefox or any other web browser except IE8

After Java update

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.4; .NET CLR 1.1.4322; InfoPath.1; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Firefox 3.6 will not open, uninstalled & reinstalled but still unable to open Firefox or any other web browser except IE8 == After Java update == == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.4; .NET CLR 1.1.4322; InfoPath.1; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

วิธีแก้ปัญหาที่เลือก

Hi - yep one and the same! I have done nothing different over the last 3 days but now Firefox has decided to install and it loads just fine - I have not a clue why or what caused it as I havent downloaded a thing - but thanks for the offer of help. Regards Terry

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (7)

more options

If you try starting in Firefox safe mode, does that work? See Diagnose Firefox issues using Troubleshoot Mode

more options

Sorry Chris but I don't even get that far - after download latest Firefox - I cannot get the installation to work. I get dialogue box with "0% extraction" then nothing also cannot get Opera to install. The installation stalls at the same point of extracting the download. The only browser to work is IE8. I think it is more a Java problem as everything worked Ok until I took a Java upgrade.

more options

Just to clarify, are you Terry Pegrum?

more options

I have a mac running snow leopard -- same problem: after performing java updates for Firefox, application wouldn't open. I dumped it and am downloading a new copy... will see if that works.

more options

วิธีแก้ปัญหาที่เลือก

Hi - yep one and the same! I have done nothing different over the last 3 days but now Firefox has decided to install and it loads just fine - I have not a clue why or what caused it as I havent downloaded a thing - but thanks for the offer of help. Regards Terry

more options

Finally got it to work. Didn't work after first reinstall. So I trashed the preference and library files for Firefox before attempting next download/reinstall. Low and behold--it now works!

more options

I have the same problem. I did catch IE8 blocking a file from downloading, however I do not know how to stop IE8 from doing this. It was blocked due to the mozilla website being restricted by IE8, but I can not locate where this is happening. Unfortuneately I can not get Mozilla support interested in this problem.