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Netflix not working on Firefox, despite restarting redownloading sliverlight

  • 2 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 6 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Beatrice425

Beatrice425
Beatrice425
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I've recently gotten the newest version of the Macbook, and downloaded the last update from FireFox. Everything works smoothly, until I go to play something on Netflix. I have deleted and re-downloaded Silverlight multiple times, made sure my Java is even updated, double-checked to make sure everything is up to date. For some reason, Netflix still comes up with this error:

Woops, something went wrong... Digital Rights Management (DRM) Error

To resolve this issue, please follow the steps in our Help Center.

Error Code: N8156-6013

I've recently gotten the newest version of the Macbook, and downloaded the last update from FireFox. Everything works smoothly, until I go to play something on Netflix. I have deleted and re-downloaded Silverlight multiple times, made sure my Java is even updated, double-checked to make sure everything is up to date. For some reason, Netflix still comes up with this error: Woops, something went wrong... Digital Rights Management (DRM) Error To resolve this issue, please follow the steps in our Help Center. Error Code: N8156-6013

การตอบกลับทั้งหมด (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Did you try the other "Steps for Mac" in their support article:

Netflix Error N8156 6013 https://help.netflix.com/en/node/208

  • Delete the PlayReady folder
  • Make sure your OSX profile can access Netflix.com
Beatrice425
Beatrice425 เจ้าของคำถาม
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Yes, I have done everything they asked, and unfortunately it doesn't work. I can watch Netflix on Safari, but I'd much rather use Firefox as it's faster.