We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Below is the crash report ID's from around August 3, 2015 ..before I tried going to the plugins, selecting options on Shockwave Flash and removed the check mark next to Enable Adobe Flash protected mode. After I did that I stoped having the problem with Flashplayer. BUT now that I disabled Flash protected mode it makes my computer more vulnerable to security exploits. So does that mean, that's a Bug that needs to be fixed?

bp-fc7965d9-6275-4cbe-8a86-2a1402150807 8/6/2015 10:54 PM 6fe46942-5927-4177-a77c-2316265904fc 8/1/2015 12:24 AM 00c1a01b-3636-4479-9db6-657f84492452 8/1/2015 12:24 AM bp-f4a11c6e-ae15-4e5e-8e1c-17e0c2150801 8/1/2015 12:24 AM 5f6a633c-91a5-482d-8eff-5453b600821c 7/31/2015 10:26 PM

New Problem Below:

I now have a new (or another) problem though. I had quite a few Tabs opened (like over 85+ of them) ..I was in the process of closing a few of them but Firefox froze (obviously or probably cause I had so many Tabs open) ..so I forced it to close (by going to task manager) ..like i've done many times before. When I re-started Firefox the Restore Session page opened but it was only showing one Tab to be restored (Facebook) ..so i closed it and tried it again but this time it didn't show any Tabs. So I am not sure what to do... I seem to remember reading that it is possible to still restore all those Tabs that I had even though I have re-started Firefox more then once but i don't know how?

I've added below the most recent Crash Reports ID's (I also haven't deleted my history for this Month.

bp-276ba602-633e-455a-a1c0-e12162150812 8/12/2015 6:27 AM bp-f8fe958a-618e-46fc-94eb-f95c32150810 8/10/2015 6:11 AM bp-e03074be-3ba7-4cc8-862b-26d472150809 8/9/2015 7:02 AM bp-9a2590b4-4b3c-4660-a81b-5e73d2150808 8/7/2015 10:03 PM bp-8cbb7e94-e8c5-46ee-a1a4-1dfe62150807 8/7/2015 3:10 AM