Firefox crashes while I am doing multiple different things or will crash when the PC is idle and not being used
It has been crashing a lot lately and I can't seem to figure out what is going on. Here is the ID from my last crash report. I can provide more information if needed.
Thank you, Chris
การตอบกลับทั้งหมด (4)
In order to assist you, please follow the steps below to provide us crash IDs to help us learn more about your crash.
- Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
- Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.
bp-8065f3f5-f3c5-4b84-9352-a1cca2140925 bp-0fd78880-e71c-4057-a3e5-5af7b2140924 bp-0e0783c6-ee90-40fa-b74e-93c842140924 bp-805840e1-dfb3-49cc-8333-91b452140923 bp-be7b4de1-bb13-48e6-8854-07bc22140923
One crash report flagged; icudt52.dll
The others were JavaScript errors.
Start Firefox in Safe Mode {web link} While you are in safe mode;
Type about:preferences<Enter> in the address bar
Select Advanced > General. Look for and turn off Use Hardware Acceleration.
Poke around safe web sites. Are there any problems?
Then restart.
Thanks let me try that