థండర్బర్డ్ Community Forum

Good morning, I had asked a question early on Saturday, but was unavailable the rest of the weekend so just now responding to associate Corey Bryan's answer. I had gotten a message that I am using an unsupported version and they recommend downloading the latest stable version. He said it appears that I'm on the "Release" channel and most likely want to be on the ESR channel. I also mentioned that I am a cave-man when it comes to anything computer and am very skittish about making any changes as I don't how to straighten out any errors that might occur. He asked me where I installed Thunderbird from and the answer is that I don't know. It was an IT guy that did it many years ago. So I guess my questions are, if I've been using this version for years, do I need to or should I update it? If so, if I click on the latest stable version of Thunderbird, will that change anything on my computer, aside from getting the newer version of T-Bird? And will my e-mails in Thunderbird look any different? Thanks very much for the help. Tony

I get an error when I try to compact the Trash (after deleting emails). I am able to compact all others with no problems. See the jpg image file attached. Thanks. Brad

I periodically backup my Thunderbird AppData information: C:/Users/<me>/AppData/Roaming/Thunderbird

I believe I installed Thunderbird from the MS Store.

On one device (MS Surface Go, Windows 11), this directory does not seem to exist. I have hidden folders visible, and several folders show up under AppData\Roaming, but not Thunderbird. I tried using %APPDATA%\Thunderbird, which works on my other devices, but the result is "not found".

I created a local folder ("save") and then used "properties" to display its location:

mailbox///C:/Users/<me>/AppData/Roaming/Thunderbird/Profiles/pv771buo.default-release/Mail/Local Folders/Save

When I put this into the file explorer and hit return I get told there is no app to open this 'mailbox' link, and I should look for one on the MS store. When I remove the mailbox/// it gives me the "not found" dialog.

I used the help->troubleshooting dialog to "Open Folder" under the Profile Folder entry, and got a "Location is not available" dialog. The dialog cited the same folder path as given above.

Where is the Thunderbird App Data stored? How do I access it????

Hi everyone,

I’m having some trouble with Thunderbird and could use some guidance. I’ve been trying to install the latest version, but I keep running into issues. The installation either fails midway or gives an error message I can’t figure out.

Also, for the times when I’ve managed to install Thunderbird, I’ve noticed that updates don’t seem to apply properly. The program either doesn’t update automatically or prompts me to download the full installer again.

Could someone explain the proper steps for installing Thunderbird and ensuring updates are applied correctly? Are there any common pitfalls or settings I should check to avoid these issues?

Any help would be greatly appreciated!

Thanks!

You ask the Thunderbird users for volontary contribution at the costs you must give the possibility for payment with bank checks payment with bank cards and or PayPal is more and more difficult now for us. Under "please select" you must notice "Other" ! kind regards Antoine

Yesterday I had a problem controlling the Thunderbird layout. In a powerful demonstration of Murphy's Law, posting a detailed description here and waiting 24 hours seems to have made the problem go away.

I wish the same good fortune to anyone who reads this.

I do not see server settings option. Under account settings, I see outgoing server (SMTP) but not incoming! PLEASE HELP as my service provider changed their email client server settings and unless I can update, I cannot use Thunderbird.

Hello there. I've followed the instructions in the appropriate support article and transferred our Thunderbird profile from a Widows 10 machine to a Windows 11. My profile as a .zip file is larger than the 2GB limit, so I used the Widows Explorer cut and paste. It's likely that I've done something slightly awry as one of my local sub folders hasn't transferred. Otherwise TB works fine. Is it possible to just restore the particular local folder, as I can find both the entries in my mail folder on windows explorer? However the view of the two entries looks rather different on the two computers when I compare a local folder that has transferred. Regards, Arthur

I am trying to set-up a filter that matches e-mails having all their contacts (sender, recipients, ...) from a single fixed domain (e.g. company.tld). It means that any e-mail having at least 1 contact (sender/recipient) not from company.tld would not trigger the filter. Is there a way to do this with standard Thunderbird filters? I also tried to use a regexp on the header with FiltaQuilla extension but it is not trivial.

Any help would be welcome. Thanks, Olivier

After update of TB to 128.4.3est via openSuse (15.5) the calendar no longer displays any events. Is this a settings problem? I read of this problem on Win and MAC but don't see any postings related to Linux. Another post said that events are stored and recoverable. Suggestions appreciated.

Hi there- After a round with ChatGPT and many o' google searches, I still have not found the reason why the text color change tool in the formatting bar in Thunderbird (128.5.1esr) for Mac is not working.

Specifically, I see other HTML formatting working when composing an email, but I do not see any color changes. I have enabled and disabled the formatting bar; changed the sending format between Plain and HTML; unchecked Default Text Colors....and a few more steps I may be forgetting.

Any help here would be greatly appreciated.

Thanks!

Hi,

Please see the attached image.

In the header section of the compose window, the header fields and field labels are indented from the left edge of the window. This design wastes space and reduces the space available for the "From", "To" and "Subject" fields. The designers seemed to assume that everyone would use a very wide compose window. But text is composed and read more easily in a narrower column of text. The attached image shows a typical width in my use. Note that the sender's e-mail address does not even appear and the sender's e-mail account name is truncated.

Question 1: Why was the window designed this way? (Am I not understanding something?)

Question 2: Is there some way to move field labels and fields, perhaps with a setting in the Config Editor, to the left edge of the window?

Question 3: How does a person suggest/request a design change?

Many thanks for any help.

Rick

I'm using thunderbird for gmail account, and I struggle to mark some events notification as completed when they are deleted using gmail interface. They keep on poping up but when I hit `Dismiss` it gives me this error: ``` Status Code: 2147500037, The request cannot be processed.

Server Replied with 400 If you're seeing this message after snoozing or dismissing a reminder and this is for a calendar you do not want to add or edit events for, you can mark this calendar as read-only to avoid such experience in future. To do so, get to the calendar properties by right-clicking on this calendar in the list in the calendar or task view. ```

I don't want to make my calendar read-only because I'm still gonna use it but I can't remove these annoying pop-ups because of the error. Please help what can I do

I am having difficulty with send and receive from a second email address provided by an organisation. Could you provide details of how to delete the 2nd email address currently on my installed version of Thunderbird (128.5.0esr 64 bit).

After deleting I will wait for Support team to resolve their end of the issue before I reinstall the 2nd email account

We use Thunderbird as our e-mail client on multiple computers. We also have multiple e-mail providers. On one of our computers we can receive but not send in one of the verizon.net e-mails configured in Thunderbird. All of the critical outgoing settings, are the same except for the e-mail address, Description: Verizon Online, Sever Name smtp.verizon.net, Port 465 Connection Security Normal Password, user name different for each account. I have looked around on the Web and not found any solutions that worked. Thanks very much.

In 2016, whilst importing emails into Apple Mail, about 20,000 email were given the date and times of the import instead of the date from the Received Header. Luckily Thunderbird has retrieved the emails from my IMAP server and given them what appear to be the correct dates. Meh knowledge of the tech behind this is very limited. Anyway, my question is, how can I export a fresh mbox or other format of mail folder with Thunderbird applying the correct dates to each of the messages?

After Thunderbird just updated to Version 128.5.0esr today, now all my accounts are saying that the connection is refused. This is coming from three different email services that I have accounts on. I'm assuming it's not an issue with those servers as I can access them just fine with a different email client, and I didn't change any settings. Yesterday it worked, today it doesn't. Only thing that seems to have changed is Thunderbird got updated.

Dear all, I am unable to delete or archive Thunderbird e-mails offline, such as on a plane. In the past, this was possible. Now, I can only do so if I am on-line. Can someone perhaps help? Thanks. Walter