Firefox Community Forum

Recently I've had this issue (on reddit) where after I expand a video in the feed, and start scrolling, all the visuals freeze.

I know it's only the visuals, because I can still interact with the website (usually unexpand the video, or pause it) with the image still frozen and audio still playing.

I can fix it by tabbing firefox down, and then up again. While researching I found the profiler, and finally managed to capture the moment it happened.

I'm no stranger to technical stuff but it's a loooot of data to process, I did a "clean" profile recording as well where I did the same action and where it didn't freeze, and I can't really make heads or tails out of what the issue is.

The recording managed to capture the phenomenon and I only clicked twice during that period, to expand two reddit expando videos, the second one is what caused the issue when scrolling. The only thing I see is a spike in memory usage

Not sure if I can (or should) upload the profile recording here or what, but it's been bugging me a lot.

It's pretty tricky to replicate because it seems to be random when and what triggers it, even expanding the same videos doesn't replicate it. Sometimes I go days without it happening, sometimes it happens 6 times in a single session.

I've added some screenshots of various views of the profiler/stack data.

I have an Nvidia RTX 5070ti GPU, hardware acceleration is on, AMD Ryzen 7 9800X3D processor.

I think I might have enabled some rendering settings in about:config, maybe it's related to that but I don't remember exactly what.

Maybe it's due to some windows "game optimisation" or the GPU and CPU-GPU fighting?

I have no problems watching videos while playing games or anything though.

I recently downloaded the ebay app onto my Android phone. Since doing so, when I go to my ebay account on my PC, I cannot put items in My Cart nor can I BUY NOW. The selector arrow does not change to a Hand icon. Everything works as it should on my phone. Contacted ebay support which attempted to correct by having me clear browsing history with no success. They informed me that it was a problem with my browser (Firefox). Any info or suggestions would be well appreciated.

When I go to the all trails site, I get a blank page, with only the words, "Please enable JS and disable any ad blocker" I checked my settings, and my ad blocker in Firefox is disabled. I cannot figure out, in my settings, how to verify that my javascript is enabled.

If synchronisation works bidirectional - does that mean that all bookmarks vanish on all added computers when they are erased from one of them? Can and should one define one of the computers as the one from which the installations should be preserved?

Hi Team,

I am having issues logging in to my Firefox account to sync the browser.

"This profile was previously synced to a different account

To keep your data organized and secure, each Firefox profile can only be synced to one account. To sign in using elias@aftc.co, create a new profile."

Running Firefox 140.8.0esr (64-bit) on Windows 10 Pro on an HP laptop. The feature/problem described works properly with Chrome and Edge. The problem occurs when accessing the following article:

  https://www.comsoc.org/publications/ctn/turning-fiber-sensing-system-magic-fiber-optics-sensing

If the window is set wide enough, there is a sidebar displaying, "Share this content in X". If the screen is squeezed down (i.e. drag the right margin to the left) far enough, the sidebar will disappear. That feature is handled properly, but as the window width is increased and the sidebar appears, the main body of text does not wrap properly. It appears that Firefox is not compensating for the width of the sidebar.

 NOTE: As I am not a HTML expert, my subject line referencing a particular HTML class could be misleading.

In February this year I started having an issue with reading pdf formatted statements from my bank' (bank and personal information removed). Initially I thought it was some change at the bank so I sent the letter below to my bank.

Further experimenting with Microsoft Edge and Firefox leads me to believe the issue may be with recent changes to firefox. The attached jpg file shows the problem, though not a solution.

I would be curious to know if there is some (new) setting in Firefox to correct the problem.

Text of letter to bank:

re: document access on site

You have evidently made some changes in your account display and I have to tell you there are issues with it.

Previously the account document came up as PDF. Today I accessed the current statement and immediately noticed the change in display format.

I usually do two things here. First I print the document. The print button worked as expected. Next I SAVE a copy for future reference. The download button DID NOT WORK.

I had to use the print save to file function. This is where I found the problem. I saw this when I checked my print queue as well. Instead of PDF the document is now PDF.js viewer.

I have to ask why you went to java script when the original PDF format worked properly every time?

On the plus side, my pdf viewer still reads the saved file. It is the unnecessary print to file step to which I object.

I am not at all happy with this change and would encourage you to return to the previous process. Since it was NOT BROKE I am at a lost to understand WHY YOU FIXED IT.

I turned on Firefox this morning and its all changed I have no bookmarks no menu and no search bar I hate this new system Why cant i go back to the previous version ???

При нажатии на ссылки некоторых сайтов выходит страница с адресом, но содержимое пустое либо белый экран окна, либо черный, в зависимости от сайта, ничего не смогла понять, другие сайты открываются отлично. Например notion открывает черной страницей, мой газ https://мойгаз.смородина.онлайн/ открывает белым, mail.ru открывает но дальше все письма внутри начинает открывать чистыми вкладками. И это происходит не зависимо от того включен VPN или нет, загружает одинаково, произошло сегодня после перезагрузки компьютера. Сайты рабочие, проверено с этого же компьютера но другими браузерами. Как решить проблему? Это малая часть сайтов которые не работают.

With dailyexpress.co.uk using Firefox there are two pop ups. One is breaking news on each page using right links and the other is a subscribe to read any of the site, which is recent but prevents reading the site. This does not happen using Microsoft Edge.

the clear option on search bar is not working i troubleshoot , restart and even reinstall the Firefox but it is not working . All other options like microphone camera all are working except clear option

I just switched to Floorp from Chrome. When I try to print a shipping label with my DYMO 450 labelwriter, I cannot get the label to fit properly as I can with Chrome. It is an issue with the print dialog in Floorp. It does not have the "fit to paper" selection in scale section of the dialog. This makes the label print not near as well as in Chrome. I will be switching back to Chrome unless this can be addressed. See the 2 screenshots attached to see the issue.

Windows 2026-02 Preview Update (KB5077241) causes Acer laptop to crash when firefox opens when computer is started. Only on this laptop, other computers are unaffected. Firefox is the newest version and like mentioned, all other computers run the same security programs and vpn. The windows update needed to be uninstalled on the Acer laptop for it to operate correctly.

Initually I was having issues where I couldn't get the print menu to load up (forever stuck trying to load the preview), however since then it has progressed to downloads refusing to download and the hamburger menu in the menu bar doesn't react when left clicked at all.

I've always used firefox

Recently it seems to me that a lot of sites don't seem to recognise me, so I have to do multi step logins.

Paypal for instance. I don't save the password, I type it in each time, but now it insists on sending me an SMS in addition

My guess is that FF is deleting some cookies that I'd rather it didn't. What can I do?

Thanks