Firefox Community Forum

Every SINGLE time Firefox update now, we have to create a new profile, EVERY SINGLE TIME. We loose all our open tabs, passwords, history, bookmarks, everything.

Why is yours the only browser that does this, and how do we stop this from happening.

This is having an effect that is starting to drive me away from using all your products.

I'm simply trying to email someone using the email link on their site.

The link is a mailto link which requires an email application (which I don't have). All I want is to copy the link to the clipboard.

Firefox lets me right click the link and copy the email address, but this doesn't allow me to provide the required Subject specified by the site's author.

I could have sworn Firefox used to have this feature. Netscape and IE certainly always had it back in the day.

I recently got kicked off wifi right as I was opening Firefox and it deleted the website data of ALL my tabs. I had loads of design references in this window. How do I recover? Screenshot attached. All that blank space is open tabs with no web adress at all. clicking on it converts it to a 'new tab'. Am I screwed?

After the last Firefox update (146.0), my bookmarks bar only shows thumbnail images. The descriptive text which was previously black text on white back ground now appears to be white text on white background. (Whether my system is set to light theme or dark theme.) This happens on all of my Windows computers (both 10 and 11). How do I resolve this problem?

After a couple of years just receiving emails on my phone, I decided to sort out how to send them. I see that the Thunderbird App can be installed simply by pointing phone at desk top screen QR code. I clicked onto Thunderbird Settings/Export for Mobile then clicked 'export' and got request for Username and Password, but have not got these to hand and don't know where to find them. Tried various answers on Google to no avail. Photo of 'Windows Security, Mozilla Thunderbird' request box appears below (hopefully) Thank you

Frequently when I hibernate my laptop firefox prevents its (as soon as it enters sleep it wakes up)

when I close firefox it hibernates fine

when I go to powercfg /REQUESTS its the audio card that is driving the wake up

In settings I have turned media.video-wakelock. to FALSE etc and firefox still wakes the computer

Yesterday I tried to update Firefox to 146.0, but the update failed, consistently. Here's what I did: Seeing the usual "There is a new update available"-pop up, I accepted. "About" screen came up. I clicked the button "update to 146.0", but no download started. I waited about 15 minutes, but still no download. I closed the window. Next, I tried the menu option: "Help->About Firefox". "About" screen came up. I clicked the button "update to 146.0". Same as above, no download.

Before anyone asks the obvious questions: Yes, I was connected to the internet the whole time. I checked that by calling up random pages. No, my firewall was not blocking Firefox. No, it was not just one quirky device. I tried it on laptop and desktop both. Yes, I did close and restart Firefox, I even rebooted the devices, and tried again. Same problem.

Now while my workaround (see below) helped, there is still the question of the update process failing in the first place. For me, that brings up two pressing issues at least: 1. Has anyone external tampered with the update process, maybe with malicious intent? It has happened to several software distributors, most recently the guy behind Notepad ++. 2. What happened to people relying on automatic (i.e. not prompting) updates? Did they even notice they were not being updated?

Not a solution, but a workaround: I synced all my setting to my Firefox-account (worked just fine, no problems), downloaded the newest installer, installed the new version on top of the old (worked like a charm), started new version, all just fine. I did not even need to sync my settings back, all was kept intact. Excellent!

I have an old Laptop which works perfectly for what I need, and I use Firefox for my Browser.

I had to shutdown my Laptop and everything seemed Ok on reboot. However, I can no longer access my Gmail account as I apparently "need Chrome" to get access...?

Do I? If so - how do I get it installed on my system?

Thank you

Another Windows update, another instance of Firefox bookmarks being inaccessible :-( "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem." Now what? What are we supposed to do? Is Firefox doing anything about this problem, since it's become a regular occurrence? Help, please!

The last time Firefox updated I lost all my bookmarks. Tried using the restore tool and it didn't work. Tried restoring from my USB drive, didn't work either. Can you PLEASE help??

My computer (pc-windows 10) keeps freezing. Today, when this happened I launched Task Manager and discovered Firefox had opened 68 instances (I had one window open) and was using up 100% of my Core i7 CPU. I was on YouTube at the time.

I'd like to stay with Firefox as I have been using it for years, but this is happening all too often. Is there a way to limit the number of instances that it will generate?

The last time Firefox updated my Etsy Dashboard would no longer connect. None of the screens I need for my shop would work. Etsy support had me clear my cache and I even did a refresh of Firefox but it still would not work. Etsy's conclusion was it had to be a Firefox issue and they could not help. I had to switch to Chrome to continue working. At some point the issue went away and Etsy's dashboard was working again. Now, after the most recent update it immediately was no longer working again and I am forced to use a different browser. What could be causing this issue related to the updates?

I've installed FF on new computers a few times in the past year and I've noticed that it never syncs the Search settings (things like default search engine, adding StartPage, etc.). Is that by design? Is there a way to make them sync?

Solved, there is delay of 15 minutes before password appear on other device.

Hi,

I've labelled this thread as (dec 2025) as there is a lot of issues dating back to years ago so this is mark it down just as a fresh review of the issue.

The only thing I'm looking from a browser is to sync Passwords between Phone and Desktop and for whatever reason Firefox is not doing it. Absolutley nothing gets synced even though both windows 10 and Android browsers have been sync manually with all of the options to be synced.

I've followed all the others people checks of settings, account login etc. and I'm just giving up for now.